FEERAS DOUMAT
Granada Hills
Summary
Customer-oriented sales professional with a proven track record at Chase Bank, excelling in developing customer relationships and inventory management. Recognized for enhancing branch sales through effective communication and problem-solving skills. Adept at time management, consistently achieving high performance in fast-paced environments, while ensuring client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank
Tarzana
05.2021 - 01.2025
- Established personal relationships, interacted with clients effectively, and maintained a courteous and professional demeanor within a collaborative team setting.
- Demonstrated proficiency in interpersonal communication, a keen eye for detail, and effective time management abilities.
- Demonstrated a capacity to swiftly and precisely acquire knowledge of products, services, and procedures, while providing solutions that enhance the efficiency of our One Chase offerings.
- Facilitated the expansion of branch sales and portfolio development by suggesting financial products to potential clients.
- Active listening with customer escalation and efficient problem solving, as well as facilitating the delivery of appropriate responses to meet the client's needs.
Store Lead
Knight Life Convenient Store
Reseda
08.2016 - 01.2020
- Inventory organization and store maintenance.
- Responsible for the management of business and client services.
- Proven organizational, interpersonal, and business communication skills.
- Managing money flow by securing profits and preventing shortages.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Ability to work successfully in a team or individually, using high computer and sales abilities.
- Maintained consecutive high rankings in sales daily.
Education
Bachelor in Marketing Expected -
California State University, Northridge
Northridge, CA01-2026
Associates of Arts - Economics
Pierce College
Woodland Hills, CA01.2021
Skills
- Inventory management
- Time management
- Order fulfillment
- Developing customer relationships
- Verbal and written communication
- Problem solving
Accomplishments
- Associate Degree in Economics
- Supervised a team of two staff members
- Successfully performed a consistent customer service review of 80% or higher every quarter
- Achieved a 20% increase in monthly sales of our Chase products and resources
Languages
- Arabic
- English
Timeline
Associate Banker
Chase Bank
05.2021 - 01.2025
Store Lead
Knight Life Convenient Store
08.2016 - 01.2020
Bachelor in Marketing Expected -
California State University, Northridge
Associates of Arts - Economics
Pierce College
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