Fedra Peloso
Bradford,ON
Summary
Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Maker Pizza Restaurant Inc.
01.2020 - Current
- Oversaw all HR Protocols for a Restaurant Corporation with 6 locations across the GTA.
- Managed the onboarding process, providing new hires with necessary tools for success.
- Directed each phase of the hiring process including, interviewing potential hires, negotiate salaries and benefits and perform reference checks and onboarding.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Initiated Recruitment and Interview Processes to identify qualified candidates in order to maintain staffing levels for each location.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Structured compensation and benefits according to market conditions and budget demands.
- Increased employee engagement with open communication channels and regular feedback opportunities.
- Mitigated employee risk exposure through diligent workplace safety practices and proactive policy enforcement.
- Established performance management systems to align individual goals with organizational objectives.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Enhanced company culture by promoting diversity and inclusion initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Educated employees on company policy and kept employee handbook current.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Professional Development Manager
Canadian Professional Accountants of Ontario
10.2018 - 05.2019
- Responsible for managing and implementing professional development programs and resources for CPA Members, ensuring they meet continuing professional development requirements and stay current with industry trends.
- Manage the coordination and the delivery of relevant training programs, including online courses, focusing on current bossiness challenges, technology insights and emerging trends in the profession.
- Managed a team of coordinator who would schedule the logistics of each training.
- Championed a culture of continuous learning within the organization by promoting the value of ongoing professional development initiatives among team members.
- Established strong relationships with external training providers to ensure access to high-quality educational resources at competitive prices for the CPA members.
- Leveraged internal subject matter experts to provide in-house training sessions, capitalizing on existing knowledge resources within the organization.
- Provided ongoing support and guidance for members as they worked toward achieving their career advancement goals.
- Developed customized learning paths tailored to individual team members'' specific needs, maximizing their potential for success in their roles.
- Collaborated with cross-functional teams to identify organizational skill gaps and create targeted development
- Collaborated with the Events Team to organized annual professional development conferences, featuring industry experts as keynote speakers and offering valuable networking opportunities for attendees.
- Implemented an online learning platform, making professional development opportunities easily accessible to members across multiple locations.
- Developed evaluation tools to measure the impact of the training sessions on the member's performance, using insights to refine future program offerings.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Collaborated with other departments to align training programs with organizational goals and objectives.
Project Coordinator, Training
Cancer Care Ontario
12.2013 - 07.2018
- Developed and implemented the annual training needs assessment survey to 36 public health departments and seven regional Tobacco Control Area Networks across Ontario.
- Worked with local public health departments, health promotion specialists and trainers to schedule and coordinate the delivery of trainings and ensured all trainings were successful.
- Coordinated all training related logistics including, scheduling, venue sourcing, communicating with trainers and presenters, managed registration, catering, printing and distribution of training materials, evaluation and follow up to ensure successful trainings.
- Developed project plans and managed budgets effectively, ensuring resource allocation was optimized for maximum training success.
- Utilized event management software and tools to ensure successful logistics management and registration process.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Maintained training database to ensure that all events information was recorded and up to date.
- Coordinated the logistical planning of the Annual Knowledge Exchange Forum and Conference
- Planned and coordinated a four-day Foundations Training for the Enforcement of the Smoke- Free Ontario Act in collaboration with the Ministry of Health and Long-Term Care.
- Coordinated the procurement of trainers and managed the RFP development and evaluation process with the procurement department within Cancer Care Ontario.
Events and Project Manager
Health Council of Canada
01.2009 - 11.2013
- Managed the planning of logistics for all national events by developing project plans, schedules, workflows, budgets, and critical paths
- Coordinated the technical aspects and activities prior to the events, on site and off site and post events
- Managed the invitation process, the implementation of surveys and was responsible for the writing of any corporate event correspondence
- Liaised with internal and external players to meet deadlines for projects and events
- Worked with the appropriate event software for planning and coordination
- Utilized c-vent event management software resulting in successful logistics management and registration process
- Coordinated with vendors to procure all printing and promotional material such as: signage, ads, conference program, and promotional giveaways
- Managed and coordinated the sponsorship and exhibit opportunities for the organization
- Attended numerous sponsored national conferences to promote the Council’s reports and work, through presentations and exhibit opportunities
- Selected and secured event venues and accommodations for events and obtained any necessary permits, coordinated all catering and worked closely with the facility manager
- Managed all catering, technical and set-up and take-down details on site at event with venue coordinators
- Negotiated contracts with vendors, venue and other entities to manage cost effective events
- Administered the Request for Proposal (RFP) process to procure consultants for the organization’s projects and events
Education
Master of Arts - Global Affairs
University of Toronto
Toronto, ONBachelor of Arts - European Studies, History And Political Science
University of Toronto
Toronto, ONSkills
- Human resources administration
- Talent acquisition
- Performance evaluation
- Employee relations
- Internal communications
- Onboarding
- Training program management
- Employee engagement
- HR policy development
- Human resources management
- Hiring and onboarding
- Onboarding, training, and development
Languages
English
Full Professional
French
Limited Working
Certification
Applied Event Management Certificate 2013-2014
Hospitality and Tourism Management, Ted Rogers School of Management, Ryerson University
Project Management Certificate 2012
The Kezner Approach at the International Institute of Learning
Timeline
Director of Human Resources
Maker Pizza Restaurant Inc.
01.2020 - Current
Professional Development Manager
Canadian Professional Accountants of Ontario
10.2018 - 05.2019
Project Coordinator, Training
Cancer Care Ontario
12.2013 - 07.2018
Events and Project Manager
Health Council of Canada
01.2009 - 11.2013
Master of Arts - Global Affairs
University of Toronto
Bachelor of Arts - European Studies, History And Political Science
University of Toronto
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