Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fedra Farahmand

Vancouver,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. High-performing [Job Title] proficient at preparing complete and accurate tax returns. Knowledgeable in overseeing all paperwork for tax preparation. Excellent planning, problem-solving and decision-making strengths and experienced in latest tax codes and changes. Focused [Job Title] conducting face-to-face tax interviews. History of going above and beyond to exceed expectations.

Overview

2
2
years of professional experience

Work History

Tax Professional 1

H&R Block
01.2024 - Current
  • Completed and filed over 70 returns with tax departments at BC and federal levels.
  • Reviewed available data on the CRA and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Managed high-volume caseloads, prioritizing tasks effectively to meet strict deadlines consistently.
  • Leveraged Block Pro software to maximize efficiency in preparing, reviewing, and submitting client documents accurately.
  • Reduced audit risks by maintaining thorough documentation and ensuring compliance with the CRA regulations.
  • Maintained up-to-date knowledge of evolving tax legislation, proactively informing clients about relevant changes impacting their financial situation.
  • Collaborated with colleagues to develop innovative strategies for optimizing tax planning services.
  • Streamlined tax filing processes for improved efficiency and accuracy.

Order Fulfillment Associate

Nordstrom
05.2022 - 06.2023
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
  • Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Education

Professional Bookkeeper Certificate - Bookkeeping Specialty

Langara College
Vancouver, BC
08.2024

Skills

  • Tax Provision Calculation
  • Tax code knowledge
  • Tax Software Proficiency
  • Individual Tax Preparation
  • Local, state, and federal tax returns
  • Client Communication
  • Financial Statements
  • Payroll familiarity
  • Tax Return Preparation
  • Bookkeeping
  • Tax law knowledge
  • QuickBooks proficiency
  • Customer Service
  • Critical Thinking
  • Data Entry
  • Appointment Scheduling
  • Payment Processing
  • Electronic Filing Software

Languages

Persian
Native or Bilingual

Timeline

Tax Professional 1

H&R Block
01.2024 - Current

Order Fulfillment Associate

Nordstrom
05.2022 - 06.2023

Professional Bookkeeper Certificate - Bookkeeping Specialty

Langara College

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Fedra Farahmand