Federica Allegrini
Toronto,ON
Summary
I am Italian and have been living in Canada for the past 9 years. Fashion has always been my passion.
I'm writing to express my excitement about the opportunity to apply for the Sales Advisor position at Mango. I’ve been a fan of the brand for as long as I can remember. The mix of trendy, affordable fashion and the commitment to sustainability really speaks to me. I’m a people person and I absolutely love helping others find pieces that make them feel good about themselves. Whether it’s talking about fashion, chatting with customers, or working as part of a team, I am always up for it. I am eager to contribute my creativity, adaptability and commitment to excellence to a team in this field.
Thanks so much for considering me for the role. Looking forward to hearing from you!
Overview
12
12
years of professional experience
Work History
Marketing employee
Air Dolomiti (Lufthansa Group)
09.2013 - 03.2016
- Organizing promotional campaigns to increase audience engagement.
- Collaborating with creative teams to design and create recognizable brand assets and engaging graphic elements, copy, website pages, and promotional materials.
- Create and implement marketing plans and strategies aligned with company goals to promote products or services.
- Build and maintain the brand's image and awareness through consistent messaging across all platforms.
- Monitor campaign performance, analyze data to gain insights, and report on results to improve future strategies.
Communication & PR
Air Dolomiti - Lufthansa Group
12.2010 - 07.2013
- Supporting the Marketing Director in the preparation, planning, and organization of corporate events and participation in trade fairs;
- Management of contacts and relationships with journalists and other relevant company stakeholders;
- Planning and organization of press trips to Italy and Germany for marketing and corporate communications purposes.
Waitress
Pizzeria "Il Cappero"
06.2006 - 12.2009
- Taking accurate food and drink orders, noting any special requests or dietary needs.
- Serving food and beverages in a timely manner and checking in with guests during their meal to ensure satisfaction.
- Memorizing menu items, specialties, and daily specials to answer questions and offer recommendations.
- Effectively communicating orders and special requests to the kitchen and bar staff.
- Delivering checks and accurately collecting payments from customers.
- Being the primary point of contact for customer concerns and escalating issues to management when necessary.
- Performing cleaning duties such as wiping tables, sweeping and tidying the server station.
Barista
Bar "Play Caffè"
03.2004 - 10.2005
- Craft and serve hot and cold beverages, including specialty espresso drinks, by operating equipment like espresso machines and grinders.
- Greet customers warmly, take their orders, provide menu recommendations, and process payments accurately using a POS system.
- Prepare and serve light food items, such as sandwiches, pastries, and cookies, alongside beverages.
- Keep the workspace, equipment, and seating areas clean and sanitized, adhering to food safety guidelines.
- Stock supplies, monitor inventory levels, and reorder items as needed.
Education
Bachelor’s Degree - Marketing and Tourism Promotion, Faculty of Foreign Languages and Literatures
University of Verona
11.2010
Skills
- Creativity
- Attention to detail
- Communication Skills
- Teamwork
- Adaptability
- Problem Solving
- Time management
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
Marketing employee
Air Dolomiti (Lufthansa Group)
09.2013 - 03.2016
Communication & PR
Air Dolomiti - Lufthansa Group
12.2010 - 07.2013
Waitress
Pizzeria "Il Cappero"
06.2006 - 12.2009
Barista
Bar "Play Caffè"
03.2004 - 10.2005
Bachelor’s Degree - Marketing and Tourism Promotion, Faculty of Foreign Languages and Literatures
University of Verona