Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fedena Therone

OTTAWA,ON

Summary

Reliable delivery driver with a proven ability to resolve customer inquiries efficiently. Strong focus on punctuality and safety in all driving conditions. Punctual and adaptable delivery driver skilled in route management and customer support. Known for effectively resolving issues and ensuring timely deliveries, contributing to enhanced client satisfaction and operational efficiency. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Amazon Flex
Amityville, New York
01.2024 - 08.2025
  • Delivered packages efficiently using personal vehicle for Amazon Flex.
  • Managed delivery routes to optimize time and fuel efficiency.
  • Followed safety protocols during package handling and transportation.
  • Resolved customer inquiries and issues related to deliveries promptly.
  • Navigated urban areas using GPS technology for accurate deliveries.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Received daily delivery instructions and route assignments from dispatch.

Direct Support Professional

ACLD
Bayshore, New York
03.2024 - 07.2025
  • Assisted individuals with daily living skills and personal care needs.
  • Developed and maintained positive relationships with clients and their families.
  • Implemented behavioral support plans to promote client independence.
  • Collaborated with team members to ensure consistent care for clients.
  • Documented client progress and reported changes to supervisors regularly.
  • Facilitated recreational activities to enhance social skills and engagement.
  • Provided crisis intervention and de-escalation support when necessary.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Sales Associate

Walmart SA
Farmingdale, New York
10.2023 - 05.2025
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays on sales floor.
  • Operated point-of-sale system for customer transactions.
  • Restocked shelves to ensure product availability.
  • Provided excellent customer service during peak hours.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.

Education

GED -

Home Health Aid
Westbury, New York
11-2025

High School Diploma -

Lycee De Petion Ville
Port Au Prince, Haiti
07-2014

Skills

  • Customer service
  • Team collaboration
  • Behavioral support
  • Punctual and reliable
  • Problem resolution

Timeline

Direct Support Professional

ACLD
03.2024 - 07.2025

Delivery Driver

Amazon Flex
01.2024 - 08.2025

Sales Associate

Walmart SA
10.2023 - 05.2025

GED -

Home Health Aid

High School Diploma -

Lycee De Petion Ville
Fedena Therone