An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team member
Tim Hortons
Newmarket
02.2024 - Current
Operated cash registers to process payments from customers.
Provided customer service support to ensure satisfaction.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Manager
Saisethsons Hospitality
Scarborough
08.2019 - 12.2022
Ensuring exceptional customer experiences by maintaining high service standards, addressing customer inquiries and concerns, and resolving any issues that may arise.
Budgeting and cost control measures, monitoring expenses, and maximizing revenue opportunities.
Managing inventory levels, ordering supplies, and ensuring proper stock rotation to meet operational needs.
Generating reports on key performance indicators, analyzing data, and making recommendations for improvement.
Ensured compliance with regulatory requirements and industry standards.
CAD Technician/AUTOCAD Drafter
P S Binoy Architects
Kerala, India
05.2016 - 05.2017
Create accurate and detailed technical drawings, Solid and Surface CAD models, blueprints, and plans using AutoCAD software.
Ensure that drawings adhere to industry standards, codes, and regulations.
Maintain organized and up-to-date drawing files and documentation.
Education
City College
Newmarket
09-2025
Postgraduation Diploma - Construction Project Management
Lambton College
Toronto
03.2019
Bachelor of Technology - Civil Engineering
M.B.C. College of Engineering and Technology
India
05.2016
Skills
Problem-solving
Proficiency in MS Word
Proficiency in Excel
Proficiency in Outlook
Proficiency in PowerPoint
Customer Service
Positive attitude
Training and mentoring
Workplace safety
Willingness to learn
Leadership qualities
References
Available upon request
Languages
English
Malayalam
Certification
CPR / AED Level-C
CPR/ AED Level -A
First Aid Level A and Level C
Auto Cad
Timeline
Team member
Tim Hortons
02.2024 - Current
Manager
Saisethsons Hospitality
08.2019 - 12.2022
CAD Technician/AUTOCAD Drafter
P S Binoy Architects
05.2016 - 05.2017
City College
Postgraduation Diploma - Construction Project Management