Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

FEBIN SOBY WILSON

Halifax,Canada

Summary

Dedicated professional with over four years of experience in medical documentation, clinical notes writing, administrative support, and healthcare operations. Demonstrated ability to manage patient data, maintain accurate records, and provide exceptional customer service. Applied strong multitasking, problem-solving, and collaborative skills in fast-paced healthcare settings. Additionally, experienced in volunteering with palliative care, offering compassionate support to patients and their families during end-of-life care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Process Executive (Medical Scribe)

Cognizant Technology Solutions Pvt. Ltd.
07.2023 - 12.2024
  • Managed and documented real-time physician-patient clinical notes for U.S Healthcare providers
  • Ensured compliance with medical documentation standards and maintained accuracy in EHR systems
  • Experienced in navigating and efficiently operating multiple EHR systems while collaborating with various medical specialties
  • Acted as a liaison between physicians and administrative teams to optimize workflows

Quality Documentation Specialist (Medical Scribe)

Nuance India Pvt. Ltd.
08.2022 - 06.2023
  • Supervised and documented high-quality medical notes in EHR systems for complex patient cases
  • Proficient in using multiple EHR systems and working across various medical specialties
  • Conducted training sessions for junior scribes to promote efficiency and accuracy
  • Collaborated with healthcare teams to streamline administrative processes

Health Information Analyst (Medical Scribe)

S10 Healthcare Solutions Pvt. Ltd.
01.2021 - 06.2022
  • Recorded, documented and managed critical patient data and clinical notes in EHR systems
  • Skilled in navigating and managing multiple EHR systems while working with diverse medical specialties
  • Provided administrative support to physicians, enhancing documentation accuracy and efficiency
  • Contributed to seamless clinic operations by maintaining well-organized medical records

Education

Post Graduate Diploma - Healthcare Management

Cape Breton University
Sydney, NS

Bachelor of Science - Biotechnology & Botany

University of Kerala
Thiruvananthapuram, Kerala
04-2019

Higher Secondary Education - Biology Science

Government L.V.H.S.S.
Arayoor, Kerala
05-2015

Skills

  • Technical: Proficient in Microsoft Office (Excel, Word), Electronic Health Records (EHR/EMR), HIPAA compliance, and data entry systems
  • Administrative: Specialized in scheduling, billing, and medical record management
  • Customer Service: Delivered strong communication and interpersonal support for front desk operations
  • Volunteer works: Palliative care, ADL assistance and patient care with church-based missions in India
  • Art: School level and state level performing skills in drawing, painting, dance, and music
  • Other: Exhibited exceptional organizational, multitasking, time-management abilities, elderly care, respectful and compassionate, personal hygiene assistance, first aid and safety, patient companionship, dementia and Alzheimer's care

Certification

  • Certified Medical Scribe, Transorze Solutions, Trivandrum, India.
  • Understanding Alzheimer’s and Dementia certification, Alzheimer Association.
  • CPR and First aid certification, Canada.
  • Food Handler (Food Safety) certification- Advanced, Canada.
  • National Workshop cum training on Bioinformatics organized by Department of Bioscience in collaboration with Makeintern and ECell (IIT Kharagpur event), St. Xavier’s College, Trivandrum, India.
  • Professionally trained and performance certifications on arts, drawing, painting and music in India.

Languages

English
Hindi
Malayalam
Tamil

Timeline

Senior Process Executive (Medical Scribe)

Cognizant Technology Solutions Pvt. Ltd.
07.2023 - 12.2024

Quality Documentation Specialist (Medical Scribe)

Nuance India Pvt. Ltd.
08.2022 - 06.2023

Health Information Analyst (Medical Scribe)

S10 Healthcare Solutions Pvt. Ltd.
01.2021 - 06.2022

Post Graduate Diploma - Healthcare Management

Cape Breton University

Bachelor of Science - Biotechnology & Botany

University of Kerala

Higher Secondary Education - Biology Science

Government L.V.H.S.S.
FEBIN SOBY WILSON