Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
Hi, I’m

Feben Abera

Toronto,ON
Feben Abera

Summary

Hello, I'm an enthusiastic and quality-minded professional with experience in sales, human resources, and project coordination. Throughout my work experience, I've leveraged my social and communication skills to develop and utilize relationships to complete projects, achieve sales, and implement programs internationally. I am looking to apply my previous experience and strong work ethic in a Client Relations role to meet and exceed business goals.

Overview

8
years of professional experience

Work History

Otter

Account Executive
09.2022 - 02.2023

Job overview

  • Utilized consultative sales approach to negotiate with decision-makers and SMB owners, resulting in a 65% above-average close ratio.
  • Consistently achieved daily KPIs, actively engaged in competitive challenges, and effectively managed sales pipeline using time management tools and software.
  • Analyzed customer data to uncover opportunities for up-selling and cross-selling products.

Anejo Restaurants

Reservation and Event Coordinator
08.2018 - 09.2022

Job overview

  • Partnered with senior leadership to formulate and assess the operations strategy of the HR host team, executed process implementation and activity scheduling, and demonstrated leadership by optimizing team functions with a team size of 10-15 members.
  • Recorded and reported financial results from ongoing reservations and events to management while spearheading planning initiatives and leading budgeting activities.
  • Assisted with creative event planning and execution, resulting in successful and well-attended events.

Cronos Group

National Sales Coordinator
03.2021 - 05.2021

Job overview

  • Provided data-driven insights (customer and industry research) to national sales teams, creating trackers and reports to reduce sales interruptions by 20%.
  • Processed, validated, and audited incoming national and international purchase orders for Health Canada and international regulations.
  • Streamlined team administrative activities, collaborating with quality assurance to document and enhance sales policies and standard operating procedures (SOPs).

Cronos Group

Project Coordinator, HR
09.2019 - 03.2021

Job overview

  • Led cross-functional collaboration to develop and implement wellness, culture, and employee engagement initiatives. Simultaneously managed the creation and implementation of compensation plans and training programs.
  • Managed and delivered virtual on-boarding presentations for new hires across North America during COVID-19 lockdowns.
  • Enabled various HR and talent acquisition requests, while keeping projects on schedule by managing deadlines and adjusting workflows.

Pepsico Foods

Zone Management Analyst
05.2018 - 06.2019

Job overview

  • Coordinated analytics and provided comprehensive sales data reports to managers for regular reviews. Effectively managed resources to enhance efficiency and minimize service disruptions in the area.
  • Collaborated with sales managers to enhance and optimize route sequencing and plans for a fleet of over 300 drivers. Utilized reporting tools in SAP to present data and effectively communicated changes and potential issues to senior leadership.
  • Performed market research to gather statistics and identify tools to enhance sales enablement in the CPG industry. Assisted leaders in strategic planning based on research findings to improve overall efficiency.

DHR International
Calgary, AB

Executive Assistant
10.2017 - 03.2018

Job overview

New Urban Registry
Calgary, AB

Branch Agent
2015.08 - 2017.10 (2 years & 2 months)

Job overview

ATB Financial
Calgary, AB

Customer Service Representative
2016.09 - 2017.07 (10 months)

Job overview

Education

Mount Royal University
Calgary, AB

BBA from General Management
06.2016

University Overview

Graduated with a BBA in General Management, and a double minor in International Business, and Entrepreneurship and Innovation.

Skills

  • Proposal Generation
  • Negotiation and Persuasion
  • Organizational Culture Change
  • Culture-Building
  • Selling and Influencing
  • Teamwork and Collaboration
  • Google Workspace, MS Suite
  • SAP
  • Salesforce
  • Project Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Reading/Audiobooks

Travel

Cooking/Gastronomy

Arts and Cultural Exploration

Sports

Timeline

Account Executive
Otter
09.2022 - 02.2023
National Sales Coordinator
Cronos Group
03.2021 - 05.2021
Project Coordinator, HR
Cronos Group
09.2019 - 03.2021
Reservation and Event Coordinator
Anejo Restaurants
08.2018 - 09.2022
Zone Management Analyst
Pepsico Foods
05.2018 - 06.2019
Executive Assistant
DHR International
10.2017 - 03.2018
Customer Service Representative
ATB Financial
2016.09 - 2017.07 (10 months)
Branch Agent
New Urban Registry
2015.08 - 2017.10 (2 years & 2 months)
Mount Royal University
BBA from General Management

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Feben Abera