FLORIAN BARBA
Edmonton
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outbound Problem Solver
Amazon.ca
11.2022 - Current
- Collaborated with cross-functional teams to optimize supply chain efficiency, ensuring smooth outbound flow of products.
- Boosted customer retention by actively monitoring order status updates and making necessary adjustments to ensure timely delivery of shipments.
- Resolve order issues related to damaged or missing items for time-sensitive orders.
- Maintained a safe work environment by enforcing compliance with safety protocols during all outbound tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Delivered prompt service to prioritize custo
Produce Department Manager
Walmart Canada
04.2021 - 10.2022
- Coached and mentored new team members.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained produce display, prep and storage areas in clean and orderly condition.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Priced produce to achieve margin and sales goals.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Selected items for specials and marked down items to reduce losses.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Orchestrated performance-oriented environment by closely supporting team members.
- Negotiated with suppliers for favorable prices, terms, quality, and delivery.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Customer Value Department manager
Walmart Canada
09.2020 - 04.2021
- Provides customer service by coordinating the activities of associates to complete assigned handheld terminal activities
- Assigning associates to areas of the sales floor
- Training, coaching and offering feedback to associates
- Excelling in a team working environment
- Being flexible based on freight flow and demand
- Ensure associates are following work safe procedure
- Completing price changes
- Picking and stocking merchandise
- Correcting Perpetual Inventory – PI and shelf capacity errors
- Working picks from automated systems
Merchandising Associate
Walmart Canada
01.2018 - 01.2020
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Education
Diploma - Community Support Worker
East West College
Calgary, AB06-2025
Bachelor Of Science - Hotel And Restaurant Tourism Major
Saints John And Paul Colleges
Skills
● Computer proficiency; Microsoft Windows, Word, Excel, Outlook and Access Word processing of 44 WPM
● Highly organized with great attention to detail and follow-through
● Customer service skills; Compassionate and patient with all types of individual and organizational level
● Delegation and Supervision
● Staff Coaching and Training
● Analyzing Profitability
● Merchandise Promotion and Display
● Process Improvement Initiatives
● Team Goals
● Inventory Control Procedures
Languages
English
Full Professional
Certification
First Aid & CPR level C (BL)
Canadian Red Cross
Expiry Date: 2028-03-10
Timeline
Outbound Problem Solver
Amazon.ca
11.2022 - Current
Produce Department Manager
Walmart Canada
04.2021 - 10.2022
Customer Value Department manager
Walmart Canada
09.2020 - 04.2021
Merchandising Associate
Walmart Canada
01.2018 - 01.2020
Diploma - Community Support Worker
East West College
Bachelor Of Science - Hotel And Restaurant Tourism Major
Saints John And Paul Colleges
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