Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
FARAH BARAKAT

FARAH BARAKAT

Toronto

Summary

I am a dedicated service professional with over 10 years of customer service experience in retail and cafe environments. I have a strong enthusiasm for enhancing customer satisfaction while maintaining exceptional hygiene standards in the workspace.


I have a proven track record in process improvements and inventory management, ensuring efficient operations and reduced waste. I am eager for the experience in food service and to bring my skills in customer service to the role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

PopBox Market
08.2020 - 08.2021
  • Managed inventory levels and weekly food and beverage replenishment orders.
  • Visual merchandiser for new product displays
  • Trained new staff on point-of-sale and safety protocols to enhance team productivity.
  • Took on a Barista and Cashier role as required
  • Developed a mandated checklist for daily cleaning tasks, improving overall department hygiene and efficiency.
  • Assisted Management with light bookkeeping.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.


Wine Merchant (Bottle Shop)

Paradise Theatre
03.2020 - 07.2020
  • Monitored stock levels and replenished supplies, ensuring uninterrupted service across departments.
  • Executed daily cleaning routines and adhered to COVID safety protocols, maintaining a spotless work area that complies with health standards.
  • Created informative in-store displays highlighting featured wines, boosting sales of promoted products.
  • Recommended wine pairings or food offerings to customers
  • Operating point-of-sale transactions
  • Developed and implemented marketing and promotional campaigns.

Supervisor

Kops Records – Bloor Street
09.2014 - 05.2016
  • Maintained the vintage vinyl records' library catalogue.
  • Managed inventory levels and weekly store replenishment orders for 4 store locations.
  • Lead appraiser and buyer for incoming vintage vinyl records
  • Operating point-of-sale transactions
  • Operation and management of CRM cataloguing software system.
  • Managed stock levels, contracts, and payments for all consignment clients.
  • Visual merchandising for new product

Barista

i deal coffee
01.2010 - 09.2014
  • Espresso pulling, coffee brewing, and light latte art.
  • Food and drink preparation and handling.
  • Operating point-of-sale transactions
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Diploma - Teaching English As A Second Language

Canadian Centre For Language And Cultural Studies
09-2025

Bachelor of Arts - Communication Studies

University of Windsor
Windsor, Ontario
04.2008

Skills

  • Customer Service
  • Inventory Management
  • Time Management
  • Team Leadership
  • Process Improvement
  • Merchandising
  • CRM software navigation
  • Point-of-sale transactions
  • Training and mentoring

Languages

English
Native or Bilingual
Arabic
Full Professional
French
Limited Working

Certification

  • Smart Serve Ontario: Completed training and certification for responsible sales, service, and delivery in all liquor related establishments.
  • G level drivers license

Timeline

Supervisor

PopBox Market
08.2020 - 08.2021

Wine Merchant (Bottle Shop)

Paradise Theatre
03.2020 - 07.2020

Supervisor

Kops Records – Bloor Street
09.2014 - 05.2016

Barista

i deal coffee
01.2010 - 09.2014

Diploma - Teaching English As A Second Language

Canadian Centre For Language And Cultural Studies

Bachelor of Arts - Communication Studies

University of Windsor

Similar Profiles

CREATE PROFILE
FARAH BARAKAT