Stephany Leon
South San Francisco
Summary
Dynamic professional with strong time management, organizational, and multitasking skills. Experienced in accurate data entry, Microsoft Office, scheduling, reimbursement, and resolving billing discrepancies. Proven ability to streamline processes, maintain compliance, and collaborate effectively in fast-paced environments.
Overview
1
1
Language
18
18
years of professional experience
Work History
Reimbursement Specialist
Planned Parenthood
08.2022 - Current
- Review Government and Non Government payer claims
- Responsible for correcting all claim edits in EPM and clearing house
- Works with and provides training for volunteers/interns as applicable
- provide refund to patient and payers
- analyze EOBs
- research and resolve claim discrepancies,denials, and payment issues in accordance with payer guidelines.
Administrative / Aesthetic Coordinator
Refined Dermatology
08.2020 - 08.2022
- Assist Director with patient treatments, create quotes, schedule appointments, coordinate meetings
- Input pharmacy in EMR, Verify Authorization of insurances and coverage
- Assist in marketing, record and edit videos for social media
- Responsible for online store order, shipping and packaging products and checking invoices
Financial Service Representative
Meriwest Credit Union
09.2012 - 06.2020
- Analyzed profitability, customer satisfaction and prepared recommendations for ira and stocks inquiries, apply for loans and new products
- Oversaw and managed day to day branch operations and provided oversight to the bank teller
- Assisted customers in opening and closing accounts.
Lead Teller
Wamu/Chase
10.2008 - 09.2012
- Audited cash drawers, ATM, teller cash dispensers, and main vault to balance daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
Education
Associates - Business Administration
Evergreen Valley College
01-2010
Skills
- Exceptional customer service
- 10 year financial bank experience
- Time Management & Organization
- Data Entry & Accuracy
- HIPAA compliance
- Insurance Verification & Claims Processing
Languages
Spanish
Native or Bilingual
Timeline
Reimbursement Specialist
Planned Parenthood
08.2022 - Current
Administrative / Aesthetic Coordinator
Refined Dermatology
08.2020 - 08.2022
Financial Service Representative
Meriwest Credit Union
09.2012 - 06.2020
Lead Teller
Wamu/Chase
10.2008 - 09.2012
Associates - Business Administration
Evergreen Valley College