Fazle Rasool Memon
ON
Summary
Dynamic professional with a proven track record in customer service and digital marketing, honed at Grilling Hut and Dhanani Residence. Excels in leveraging customer assistance and social media marketing skills to boost operational effectiveness and foster strong relationships. Demonstrated ability to enhance customer satisfaction and drive sales through creative thinking and data analytics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service and Cash Handling
Grilling Hut
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Coordinator Intern
Dhanani Residence
05.2022 - 05.2023
- Collaborated with cross-functional teams to plan, set up, and execute marketing campaigns, ensuring alignment with organizational objectives
- Pulled, consolidated, and analyzed performance reporting data, providing actionable insights to improve campaign effectiveness and ROI.
- Assisted with billing and accounting tasks, such as invoice preparation, tracking payments, and resolving discrepancies.
Education
Diploma - Business Management
Humber College
Toronto, ON04-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Creative thinking
- Social media marketing
- Data analytics
- Data collection
- Cash handling
- Customer service excellence
- Money handling
- Work Planning and Prioritization
- Microsoft office
- Multitasking and organization
Languages
English
Professional Working
Certification
Lean Six Sigma white belt
Timeline
Customer Service and Cash Handling
Grilling Hut
01.2024 - Current
Coordinator Intern
Dhanani Residence
05.2022 - 05.2023
Diploma - Business Management
Humber College
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