Fazilat Mansouri
Toronto
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
Work History
Receptionist
All-Risks Insurance Brokers
11.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Pharmacy Assistant
Warden Woods Pharmacy
09.2022 - 09.2023
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Helped reduce wait times for patients by consistently prioritizing tasks based on urgency and pharmacist directives.
Filing Clerk
MTM General Contracting
03.2021 - 07.2022
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Streamlined administrative tasks such as photocopying, scanning, faxing, and binding materials as needed for meetings or presentations.
- Maintained log books and spreadsheets documenting file data and storage receipts.
Education
High School Diploma -
Birchmount Park Collegiate Institute
Toronto, ON07-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Professional demeanor
- Office equipment operations
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Receptionist
All-Risks Insurance Brokers
11.2023 - Current
Pharmacy Assistant
Warden Woods Pharmacy
09.2022 - 09.2023
Filing Clerk
MTM General Contracting
03.2021 - 07.2022
High School Diploma -
Birchmount Park Collegiate Institute
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