FAZAL REHMAN
Summary
Dynamic and reliable professional with over 8 years of experience in customer service, hospitality, event coordination, and security management. Proven track record of delivering high-quality service in fast-paced, high-pressure environments. Adept at coordinating and producing events, ensuring guest satisfaction, and managing teams. Passionate about creating memorable experiences in unique settings such as outdoor retreats and event venues.
Overview
6
6
years of professional experience
Work History
Event Coordinator & Producer
Freelance & Community Events
01.2021 - Current
- - Organized and coordinated various community and music events, managing logistics, schedules, and vendor relations.
- - Handled venue setup in outdoor locations, ensuring safety compliance and seamless guest experience.
- - Promoted events through social media content creation, increasing attendance and engagement by 60%.
- - Worked closely with hospitality teams to deliver high-quality food, beverage, and guest service offerings.
Bartender
Jack Astor’s
01.2022 - 12.2023
- - Delivered exceptional service while preparing a wide range of beverages.
- - Ensured compliance with safety and alcohol service regulations.
- - Managed bar stock and inventory, improving operational efficiency.
- - Created a welcoming atmosphere, enhancing customer satisfaction during peak hours.
Security Guard
Durham Regional Courthouse
- - Operated surveillance systems, conducted safety checks, and enforced regulations on courthouse premises.
- - Trained new guards on procedures and emergency protocols.
Security Guard Supervisor
Oshawa Courthouse
02.2019 - 01.2022
- - Supervised and trained a security team, ensuring coverage and safety at the courthouse.
- - Monitored access control and CCTV, coordinated emergency response drills, and maintained facility security.
- - Developed improvement strategies to enhance service delivery and team performance.
Education
Bachelors - Sociology
Ryerson University
Toronto, ON06-2020
Skills
- - Event Planning & Coordination
- - Hospitality & Guest Services
- - Team Leadership & Training
- - Customer Service Excellence
- - Crisis & Conflict Management
- - Bartending & Food Service
- - Security Operations & Surveillance
- - Content Creation & Social Media
- - Inventory Management & Budgeting
- - Strong Communication & Interpersonal Skills
- - Microsoft Office Suite & Technical Proficiency
- - First Aid & CPR Certified
Languages
Hindi
Limited Working
Timeline
Bartender
Jack Astor’s
01.2022 - 12.2023
Event Coordinator & Producer
Freelance & Community Events
01.2021 - Current
Security Guard Supervisor
Oshawa Courthouse
02.2019 - 01.2022
Security Guard
Durham Regional Courthouse
Bachelors - Sociology
Ryerson University
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