Fayth Richards
Ottawa,ON
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
2
2
years of professional experience
Work History
Sales Associate
Gap
Ottawa, Ontario
06.2023 - Current
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Demonstrated product features and benefits for customers' needs.
- Engaged customers in friendly, professional dialogue to determine needs.
Student
Dynacare
Ottawa, ON
02.2025 - 03.2025
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Assisted in developing protocols for departmental processes related to ECG testing.
- Evaluated ECG tracings for accuracy prior to transmission to cardiologist for interpretation.
- Evaluated ECG tracing for accuracy prior to transmission to the physician for interpretation.
- Reported any issues with ECG machines to supervisor for repair or replacement.
Student
LifeLabs
Ottawa, ON
01.2025 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Education
Certificate - Medical Laboratory Assistant
Algonquin Career Academy
Ottawa, ON03-2025
Skills
- ECG interpretation
- Sample labeling
- Problem solving
- Team collaboration
- Customer engagement
- Store opening and closing
- Problem-solving skills
- Positive and professional
- Outgoing personality
Timeline
Student
Dynacare
02.2025 - 03.2025
Student
LifeLabs
01.2025 - 02.2025
Sales Associate
Gap
06.2023 - Current
Certificate - Medical Laboratory Assistant
Algonquin Career Academy
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