Fayth Normey
Summary
Friendly Customer Service Cashier. Successful operating cash registers and performing necessary calculations. Genuine people-person, successful mediating various disputes. Welcoming Customer Service Cashier, adept at greeting customers, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Marble Slab Creamery
Marble Slab Creamery
07.2023 - Current
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Macdonald's
Lima
07.2019 - 06.2023
- utilize 2 pos systems to process up to 100+ orders per shift.
- Cleaned and maintained dining ares, restroom, and work stations by routinely sweeping, mopping, replenishing supplies, and supposing of garbage.
- Worked front counter and drive-thru excreting 100+
- worked with my team to maintain smooth operations and high volume rushes.
- professionally addressed any consumer complaints. escalating to management when requested.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Encompass 10-12
Coquitlam, BC06.2023
Skills
- Multitasking
- Time Management
- Dependable and Responsible
- POS Systems
- Customer Service
- Customer Assistance
- Cash Handling
- Product Restocking
- Payment Processing
- Multi-Tasking
- Positive Attitude
- Cash Register Operation
Languages
English
Elementary
Timeline
Marble Slab Creamery
Marble Slab Creamery
07.2023 - Current
Macdonald's
Lima
07.2019 - 06.2023
High School Diploma -
Encompass 10-12
Similar Profiles
Shelby MaggioShelby Maggio
Shift Leader at Marble Slab CreameryShift Leader at Marble Slab Creamery
Reba BrownReba Brown
Ice Cream Server at Marble Slab CreameryIce Cream Server at Marble Slab Creamery
Aubrey NguyenAubrey Nguyen
Ice Cream Server at Marble Slab CreameryIce Cream Server at Marble Slab Creamery
Sahil ShahSahil Shah
Store Manager of Operations at Great American cookies/Marble slab creameryStore Manager of Operations at Great American cookies/Marble slab creamery
Camden LythCamden Lyth
Marble Slab Creamery at KiranMarble Slab Creamery at Kiran