Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Faysal Muhammad

Faysal Muhammad

chef
Toronto,ON

Summary

Adept at fostering team collaboration and leadership, I significantly enhanced customer satisfaction and operational efficiency at Cactus Club Cafe/King Taps. My expertise in cash handling and problem-solving, coupled with a positive attitude and a knack for strategic thinking, propelled me to resolve conflicts and streamline operations, ensuring a seamless dining experience.

Overview

6
6
years of professional experience

Work History

Shift Leader/Junior Sous Chef

Cactus Club Cafe/king Taps
06.2019 - 06.2021
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Line Cook

CasaMoto
01.2019 - 03.2019
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full-course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Education

Cooking For Life - Culinary

George Brown College
Toronto, ON
01-2018

High School Diploma -

City Colleges of Chicago
1145 W Wilson Ave
01-2018

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Team collaboration and leadership
  • Team supervision
  • Staff education and training
  • Staff supervision
  • Goal setting and tracking
  • Safety processes and procedures
  • Inventory counts
  • Complaint resolution
  • Shift paperwork completion
  • Daily workflows
  • Role modeling
  • Professional appearance
  • Shift scheduling
  • Quality control assurance
  • Sales reporting
  • Operations support
  • Diplomatic and fair
  • Quality inspections
  • Employee scheduling
  • Technical support
  • Strategic thinking

Languages

English
Full Professional
Bengali
Native or Bilingual
Portuguese
Full Professional
Spanish
Professional Working
Urdu
Full Professional
Hindi
Full Professional

Timeline

Shift Leader/Junior Sous Chef

Cactus Club Cafe/king Taps
06.2019 - 06.2021

Line Cook

CasaMoto
01.2019 - 03.2019

Cooking For Life - Culinary

George Brown College

High School Diploma -

City Colleges of Chicago

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