Fayrose Haimour
Calgary,Alberta
Summary
Psychology student at Mount Royal University with strong communication and interpersonal skills. Experienced in speaking with and supporting individuals in client‑focused settings. Brings a detail‑oriented, culturally informed perspective shaped by a Calgary upbringing and Lebanese heritage. Dedicated to applying psychological knowledge, empathy, and professionalism to enhance client experiences and contribute to organizational goals.
Overview
8
8
years of professional experience
Work History
Bakery Operations/Inventory/Customer Service Associate
Safeway
Calgary, AB
02.2025 - Current
- Resolved customer inquiries efficiently, enhancing overall service satisfaction.
- Trained new associates on company policies and customer interaction protocols.
- Time management and teamwork skills.
Baker/Bakery operations
Safeway
Calgary, AB
08.2022 - 06.2024
- Greeting and communicating with customers over the phone and in person.
- Consulting with customers over baking, designs, and customizations.
- Time management and teamwork skills.
- Produced high-quality baked goods adhering to strict safety and quality standards.
- Trained new staff on baking techniques and equipment operation for optimal performance.
- Oversaw baking operations, ensuing consistency and quality.
Cashier/Customer service
Safeway
Calgary, AB
10.2021 - 08.2022
- Assisted customers with product inquiries and provided exceptional service.
- Handled cash management procedures.
- Worked flexible schedule and extra shifts to meet business needs.
- Identified and resolved customer concerns promptly.
Cashier/Sales associate
Sharanek Library
Joub Jannine, Lebanon
02.2018 - 08.2021
- Customer service skills.
- Greeting and communicating with customers.
- Convincing and persuading customers.
- Consulting with customers over customizations.
Education
Psychology
Mount Royal University
Calgary, AB11.2025
Skills
- Enjoys greeting/creating conversations with clients and customers to provide an enjoyable experience Open and flexible, a Hard worker, prepared for any obstacle, and understands and follows regulations Willing to take on any role, I can easily adapt to my surroundings/environment Passionate about mental health and the care of children, including mental health research and treatment
Timeline
Bakery Operations/Inventory/Customer Service Associate
Safeway
02.2025 - Current
Baker/Bakery operations
Safeway
08.2022 - 06.2024
Cashier/Customer service
Safeway
10.2021 - 08.2022
Cashier/Sales associate
Sharanek Library
02.2018 - 08.2021
Psychology
Mount Royal University