Faye Daley

• Meeting above expectations of sales goals and objectives.
• Strong attention to detail and organizational skills while working in a fast-paced environment.
• Process all lending applications, such as mortgages, Lines of Credit, Home equity Lines of Credit, Car Loans, Credit cards etc.
• Process investments including GIC, RRSP's, RRIFs, TFSAs and Investment Shares.
• Provide excellent service to members by assessing their needs and identifying products and services to best meet those needs.
• Business development to grow and obtain long lasting relationships in the community.
• Credit coaching.
• Training and assisting staff in the branch.
• Prioritizing leadership and opportunities to expand my knowledge.
• Comply with policies, guidelines and procedures.

• Provide quality service to our members by assessing their needs and identifying products and services to best meet those needs
• Contribute to the success of the retail location through established sales goals and objectives
• Promote and process investments including GICs, RRSPs, RRIFs, and TFSAs.
• Promote and process lending products including personal loans, lines of credit, overdraft protection and applicable insurances.
• Open accounts such as chequing and savings.
• Submit credit card applications.
• Managing booked appointments and calendar
• Volunteering in events WFCU sponsors

• Greeting and assisting member's with personal and business needs.
• Providing them with excellent costumer services experience.
• Identifying solutions to improve member's lives or situations.
• Building relationships and trust with member's.
• Responsible for cash control and audits ; balancing, booking appointments, organizing, filing and double checking paperwork. opening and closing the branch. as well as maintaining in person, drive thru and over the phone interactions with member's.

• Assisting clients with everyday personal and business transactions, providing them with exceptional customer service
• Proactively identifying potential client needs, introduce and book clients with appropriate advisors to attract, grow and retain client relationships
• Responsible for cash control; balancing, open and closing the branch
• Support for multiple locations in Chatham-Kent

• Responsible for operating cash register
• Worked efficiently with operating the drive through window for take-out service