Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Faye Cutforth

Lethbridge,AB

Summary

Dynamic Retail Sales Associate with proven expertise at Pet Smart, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective communication and problem-solving. Dependable team player skilled in inventory management and merchandise restocking, consistently ensuring a clean and organized shopping environment.

Retail professional prepared for this role with comprehensive background in sales and cashier operations. Proven ability to enhance customer satisfaction and streamline checkout processes. Valued for teamwork, reliability, and adaptability in dynamic retail environments.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate Cashier

Pet Smart
08.2018 - Current
  • Provided exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assisted in inventory management, restocking shelves and organizing merchandise displays effectively.
  • Operated cash register efficiently, handling transactions and maintaining accurate cash drawers.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Processed transactions quickly, ensuring customer satisfaction and smooth checkout experience.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Noble Central
Nobleford, AB
05-1988

Skills

  • Quick learner
  • Customer service
  • Cleanliness and hygiene
  • Cash handling accuracy
  • Goal-oriented mindset
  • Dependability
  • Stock replenishment
  • Payment processing
  • Merchandise restocking
  • Returns processing
  • Cash register operation
  • Cash handling
  • Patience and empathy

Languages

English

Timeline

Retail Sales Associate Cashier

Pet Smart
08.2018 - Current

High School Diploma -

Noble Central
Faye Cutforth