Summary
Overview
Work History
Education
Skills
Languages
Education Training Certificates
Customer Service Skills
Timeline
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Fay Grover

Niagara Falls,Canada

Summary

8 Years US. Army veteran

Overview

10
10
years of professional experience

Work History

Light Duty Cleaner

HOCO
01.2022 - 01.2024
  • Cleaned, disinfected and organized restaurant facility, creating a presentable and sanitized setting
  • Swept and washed floors and emptied all waste baskets abiding by sanitary standards
  • Maintained sidewalks, and walkways, removed snow and minor preventative maintenance
  • Reported and documented any maintenance issues or major repairs to supervisor
  • Laundered all smudges from walls; washed, disinfected and sanitized all floors, sinks and fixtures
  • Used cleaning agents safely and stored them in accordance with instruction

Housekeeper

The Radisson
01.2022 - 12.2022
  • Cleaned, disinfected and organized hotel rooms creating a presentable and comfortable setting
  • Cleaned hotel rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, laundry rooms and other work areas so that health standards were met
  • Washed floors, dusted furniture and sanitized washrooms abiding by sanitary standards
  • Replenished hotel room bedding, linens, soaps and other supplies
  • Kept storage areas and carts well-stocked, clean and tidy
  • Reported any maintenance issues to housekeeping supervisor

Cashier

Turkey Hill Minit Markets
03.2014 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate degree -

LCC
Schnecksville, Pennsylvania

High School Diploma -

Tamaqua, Pennsylvania

Skills

  • Customer service skills
  • Cleaning
  • Attention to detail
  • Efficiency
  • Self-motivated
  • Independent decision making

Languages

English
Professional Working

Education Training Certificates

  • Associate degree, LCC, Schnecksville, Pennsylvania, United States of America
  • High School Diploma, Tamaqua, Tamaqua, Pennsylvania, United States of America

Customer Service Skills

  • Greeted and welcomed customers as they entered the establishment and assisted if necessary
  • Provided information products, amenities and suggested local attractions
  • Answered inquiries regarding store hours, return policies and other customer related issues
  • Stocked supplies; ensured that items were always easily accessible for teammates
  • Engaged in various daily cleaning and maintenance of the store; ensured that all repairs needed were reported to the supervisor immediately

Timeline

Light Duty Cleaner

HOCO
01.2022 - 01.2024

Housekeeper

The Radisson
01.2022 - 12.2022

Cashier

Turkey Hill Minit Markets
03.2014 - 05.2016

Associate degree -

LCC

High School Diploma -

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Fay Grover