Summary
Overview
Work History
Education
Skills
Languages
Best server of the month 2023
Availability
Timeline
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Fawaz Zahid

Coquitlam,Canada

Summary

Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.

Overview

7
7
years of professional experience

Work History

Sales Representative

Qasim Electronics
01.2018 - 07.2022
  • Delivered exceptional customer service by understanding client needs, recommending suitable electronic products, and addressing inquiries effectively.
  • Demonstrated extensive product knowledge across a wide range of electronics, ensuring customers received accurate and reliable information.
  • Consistently exceeded sales targets, contributing significantly to increased revenue and achieving high sales performance for the company.
  • Played a key role in organizing displays, managing stock, and optimizing the overall shopping experience to attract and retain customers.
  • Built strong customer relationships, fostering loyalty and trust, which led to repeat business and positive feedback.

Server Assistant

Tikka Way
11.2022 - 11.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.

Education

O levels -

Garrison Academy
07.2022

A levels - Computer Science

Dome International School
07.2023

Associate of Arts - University Transfer

Fraser International College
Burnaby, BC

Skills

  • Leadership
  • Customer service
  • Willing to learn
  • Communication skills
  • Positive and friendly attitude
  • Attention to detail
  • Customer Relationship Management
  • Heavy lifting
  • Time management
  • Dining area maintenance

Languages

English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working

Best server of the month 2023

In 2023, I was honored to receive the Best Server of the Month award at Tikka way, a recognition based on customer satisfaction, efficiency, teamwork, and overall service quality. I consistently maintained high standards in guest service, handled high-pressure rush hours with composure, and ensured smooth coordination with kitchen and front-of-house teams.

This achievement highlighted my ability to:

  • Deliver excellent customer experiences under pressure
  • Adapt quickly to changing demands and multitask effectively
  • Demonstrate strong communication and problem-solving skills
  • Uphold professionalism and a positive attitude across all shifts

This recognition is a reflection of my work ethic, dedication, and commitment to continuous improvement. I’m confident that these qualities will translate well into any customer-facing or fast-paced role I take on in the future.

Availability

  • Available 7 days a week
  • Open to both opening and closing shifts
  • Comfortable with late-night shifts
  • Flexible with weekend and holiday hours

I have a highly adaptable schedule and am committed to supporting the team whenever needed. My flexibility allows me to step in during busy periods, ensuring smooth operations and consistent service quality.

Timeline

Server Assistant

Tikka Way
11.2022 - 11.2024

Sales Representative

Qasim Electronics
01.2018 - 07.2022

A levels - Computer Science

Dome International School

Associate of Arts - University Transfer

Fraser International College

O levels -

Garrison Academy
Fawaz Zahid