Summary
Overview
Work History
Education
Skills
Languages
Timeline
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FAWAZ SALIM

FAWAZ SALIM

Brampton,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Service Manager

Cool Star A/C & Refrigerants
04.2020 - 11.2023
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.

Service Supervisor

Cool Star A/C & Refrigerants
12.2019 - 03.2020
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions
  • Enhanced team performance by implementing effective training programs and regularly evaluating staff progress
  • Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions
  • Streamlined service processes, resulting in increased efficiency and reduced operational costs
  • Collaborated with cross-functional teams to develop and implement strategies for continuous service improvement.

HVAC Engineer

Alpha Building Services
01.2019 - 11.2019
  • Improved system efficiency by designing and implementing HVAC solutions for commercial and residential buildings
  • Optimized energy consumption by conducting thorough energy audits and recommending appropriate upgrades
  • Reduced maintenance costs with regular preventive maintenance checks on HVAC equipment and systems
  • Enhanced client satisfaction by providing timely and effective troubleshooting of HVAC-related issues
  • Collaborated with architects, engineers, and contractors to ensure seamless integration of HVAC systems in new construction projects
  • Designed custom HVAC systems tailored to unique client needs, resulting in improved comfort and reduced energy costs
  • Conducted load calculations to accurately size equipment for optimal performance and energy efficiency.

Education

Graduate Certificate - Project Management

Algoma University Mississauga
Ontario, Canada
06.2024

Bachelor of Technology - Mechanical Engineering

Capital University
Jharkhand, India

Diploma - MEP Engineering: HVAC Engineering

Alpha Building Services
Kerala, India

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Critical Thinking
  • Customer Service
  • Customer Service Management
  • Conflict Resolution
  • Employee Relations
  • Quality Assurance
  • Documentation And Reporting

Languages

English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Full Professional

Timeline

Service Manager

Cool Star A/C & Refrigerants
04.2020 - 11.2023

Service Supervisor

Cool Star A/C & Refrigerants
12.2019 - 03.2020

HVAC Engineer

Alpha Building Services
01.2019 - 11.2019

Graduate Certificate - Project Management

Algoma University Mississauga

Bachelor of Technology - Mechanical Engineering

Capital University

Diploma - MEP Engineering: HVAC Engineering

Alpha Building Services

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FAWAZ SALIM