Favour Usifoh Eboh
80-15265 105 Ave Surrey BC,Canada
Summary
Motivated MBA candidate with a BSc in Banking and Finance, bringing hands-on experience as a stock clerk, sales representative, and customer service professional. Strong background in inventory management, sales growth, and delivering top-tier customer support. Eager to leverage business education and practical experience to drive success in a dynamic role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Full Time Supervisor/Sales Representative
FEUM Electronics Showroom
Kuje FCT-Abuja, Nigeria
04.2022 - 08.2024
- Managed data entry into company's customer database
- Maintained accurate records of stock levels and performed timely replacements in the
- Ensured clear pricing visibility by labeling and attaching prices to items on display in the showroom.
- Supervised and trained other staffs
- Recorded payments and prepared receipts for customers
- Reported sales, customers feedback and after sales support
- Promoted and marketed to upsell, cross sell and process sales
- Maintained showroom cleanliness, arrangement and updated displays
- Created contents for advertisement
- Met revenue, sales and profit targets
- Welcomed and assisted customers with product knowledge and demonstrations.
Full Time Stock Clerk
Koko Superstores
Benin City, Nigeria
02.2020 - 01.2022
- Picked, packed and loaded orders in a timely and accurate manner
- Unloaded, inspected, sorted and arranged deliveries and supplies accurately
- Met loading and shipping targets
- Led team, guiding and mentoring workers while enforcing safety measures and fostering positivity in the workplace.
- Tracked inventory levels and updating records
- Attached price labels or barcodes to items and updating them when necessary and made sure products are properly tagged
- Maintained accurate product placement and rotation by stocking shelves, racks, and displays
- Maintained cleanliness and safe warehouse environment.
- Organized warehouse space for efficient storage of products.
Part Time Customer Service Representative
Rexido Investment
Lagos, Nigeria
07.2018 - 07.2019
- Assisted customers with their inquiries, concerns, or issues
- Responded to customer inquiries via various channels
- Identified and resolved customer issues or complaints efficiently and effectively
- Recorded and maintained accurate records of customer interactions, inquiries, complaints, and resolutions
- Adhered to company policies, procedures, and guidelines when interacting with customers and handling their inquiries or concerns
- Identified opportunities to upsell or cross-sell additional products or services to customers based on their needs or interests
- Proactively sought feedback from customers and colleagues to identify areas for improvement in products, services, or processes.
Education
MBA - International Business
Trinity Western University
BC, Canada07-2026
Bachelor of Science - Banking And Finance
University of Benin
Benin City, Edo State, Nigeria08-2019
Skills
- Communication Skills
- Salesmanship
- Inventory Control
- Negotiation skills
- Warehouse Management
- Financial Analysis
- Safety Compliance
- Banking Operations
- Time Management
- Customer Service skills
- Teamwork and Collaboration
- Order Picking and Packing
- Shipping and Receiving
- Product Knowledge
- Technical Aptitude
- Outstanding physical stamina
Certification
WHMIS Certification, 08/01/2024, Aixsafety.com
References
References available upon request.
Timeline
Full Time Supervisor/Sales Representative
FEUM Electronics Showroom
04.2022 - 08.2024
Full Time Stock Clerk
Koko Superstores
02.2020 - 01.2022
Part Time Customer Service Representative
Rexido Investment
07.2018 - 07.2019
MBA - International Business
Trinity Western University
Bachelor of Science - Banking And Finance
University of Benin
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