Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Hi, I’m
Favour Walter
Winnipeg,MB
Summary
Overview
4
years of professional experience
1
Certification
Work History
DraftKings Inc | TTECWork-From Home, MB
Client Advocate
01.2022 - 08.2024
Job overview
- Issued rewards to guests to encourage continued play and high-dollar spending
- Verified and maintained compliance with applicable gaming regulations and laws as well as internal casino policies, procedures and controls
- Analyzes issues and determines next steps; escalates as required
- Complies with legal and regulatory requirements for the jurisdiction.
Rogers CommunicationsWork-From Home, MB
Sales Associate
01.2022 - 01.2022
Job overview
- Took payments via credit and debit cards and handled sensitive information with professionalism and discretion
- Collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Sold various products by explaining unique features and educating customers on proper application or usage
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
American Express GBTWork-From Home, MB
Corporate Travel Counselor
01.2021 - 01.2021
Job overview
- Planned business trips by booking travel arrangements and developing itineraries
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required
- Made travel arrangements and reservations.
Education
DC Royal International AcademyPort Harcourt
High School Diploma
09-2017
University Overview
University of ManitobaWinnipeg, MB
Bachelor of Science from Computer Science
University Overview
Skills
- Understanding of Networking
- Web Developer
- A Communication Skills
- Customer service
- Technologically Savvy
- Front-End Skills: HTML, CSS
- Critical Thinking
- Active Listening
- Team leadership
- Back-End and Database Skills
- Presentation Software
- Incident Response
- Firewall configuration
- Compliance Monitoring
- Access Control
- Forensic analysis
- Network Security
- Reverse engineering
- Monitoring computer viruses
- Regulatory Compliance
- Encryption
- Reporting and documentation
- Managing security breaches
- Compliance Management
- Javascript
- Nodejs
- Critical Thinking Skills
- Knowledge of Operating Systems
- Cybersecurity Fundamentals
- Security Tools
- Scripting and Programming
- Incident Response
- Risk Assessment
- Security Frameworks
- Communication Skills
- Continuous Learning
- Resource Allocation
- Best Practices Implementation
- Websense Data Loss Prevention
Certification
Google Cybersecurity Certified
- Foundations of Cybersecurity | Nov 2023
- Play It Safe : Manage Security Risks | Nov 2023
- Connect and Protect : Networks and Network Security | Nov 2023
- Tools of the Trade : Linux and SQL | Dec 2023
- Sound the Alarm : Detection and Response | Dec 2023
- Assets, Threats, and Vulnerabilities | Dec 2023
CCNA - NIIT | Port Harcourt, Nigeria
- Foundation of CCNA | Introduction to Networks
- Switching, Routing & Wireless Essentials
- Enterprise Networking, Security and Automation
Languages
English
Full Professional
Affiliations
Affiliations
- Monitoring security alerts and events from various sources.
- Analyzing security logs and investigating potential security incidents.
- Conducting vulnerability assessments and penetration testing.
- Implementing and managing security tools such as firewalls, antivirus software, and intrusion detection systems.
- Developing and implementing security policies and procedures.
- Responding to security incidents and coordinating incident response efforts.
- Performing risk assessments to identify and mitigate security risks.
- Conducting security awareness training for employees.
- Keeping up-to-date with the latest security threats and trends.
- Collaborating with other IT and business units to ensure a comprehensive approach to security.
References
References
References available upon request.Timeline
Client Advocate
DraftKings Inc | TTEC
01.2022 - 08.2024
Sales Associate
Rogers Communications
01.2022 - 01.2022
Corporate Travel Counselor
American Express GBT
01.2021 - 01.2021
DC Royal International Academy
High School Diploma
University of Manitoba
Bachelor of Science from Computer Science
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