Ngozi Omoile
Toronto,Canada
Summary
A knowledgeable professional with comprehensive understanding of Agile frameworks such as Scrum, Kanban, Lean, XP, SAFe and Scrum@Scale. Adept at promoting agility as Scrum Master, Agile Project Manager, Team Lead and HR Coordinator with over four years of professional experience in different organizations. Possess the competence and technical knowledge utilized in the successful completion and management of several projects including Onboarding Program Enhancement, Employee Knowledge Enablement and Business Process Optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scrum Master/ HR Operations Specialists
Inditex Canada
05.2022 - Current
- Create a seamless onboarding experience for new hires by designing a structured onboarding program with clear milestones, integrate training modules specific to different roles, and implement feedback mechanisms.
- Function in a team of HR Administrator, Onboarding Specialist, Training and Development Manager, Hiring Managers, IT Support Team and Compliance Officer.
- Define and agree with the stakeholders on work priority based on value expectations, deadlines and dependencies.
- Collaborate with the team to organize Jira in a functional way that aligns with the team and project vision.
- Fosters a continuous learning environment through workshops, lunch and learn and community of practice.
- Facilitate the scrum events to help the agile team inspect, adapt, and achieve the product objectives in alignment with stakeholders’ expectations.
- Track, gather and analyze metrics such as epic, sprint and release burndown chart, burnup chart, velocity chart, lead and cycle time to measure progress, patterns, influence planning and aid decision making.
- Remove impediments and prevent interference to help the team focus and minimize the disruption of flow of value delivery.
- Suggest and implement different techniques and scrum patterns that promote collaboration and acceleration.
- Work with the team to identify their availability, time-offs and level of project dedication to plan their capacities.
- Support in management and update of employee records using the HRIS database (Dayforce), ensuring accuracy and adherence to documentation guidelines.
- Identify project risks and ROAM (resolve, own, accept, mitigate) them based on approved risk management plan
Agile Project Manager
SiliconBlast
04.2023 - 09.2023
- Supported the development of various learning materials for on-demand, targeted and periodic training
- Supported a team of Product Owner, HR Generalist, HR Business Partner, L and D Manager, Trainer, Education Research Analyst, Graphics Designer, Technical Writer and Departmental Heads
- Collaborated with the agile team to prioritize following MoSCoW technique
- Promoted team collaboration, shared learning, emotional intelligence and diversity awareness to manage conflicts
- Owned and resolved impediments of the team and documented them for learning purpose
- Identified project RAIDS (risk, assumptions, issues and dependencies) and promptly resolve them to aid flow of value delivery
- Planned the team capacity and ensured it influences the sprint load to prevent over commitment
- Supported the team in Jira administration such as education, troubleshooting and daily usage
- Facilitated all the scrum events and ensuring that the desired event goals were met
- Actively promoted a safe environment for the team to contribute, innovate, disagree, self-organize, fail fast and cheap
- Engaged stakeholders through continuous communications, collaboration and progress updates
- Participated in the business intake where initiatives are reviewed, epics created and funneled down to team levels
- Acted as primary point of contact between senior management, teams and business partners ensuring effective communication and coordination.
Team Lead/HR Coordinator
Natsar Inc
03.2020 - 01.2022
- Supported business process optimization and improvement covering capacity utilization, service delivery, service quality assurance and performance management
- Managed HR administrative processes, including employee benefit programs, onboarding, and HRIS, to ensure smoother operations
- Spearheaded end-to-end recruitment processes, ensuring exceptional candidate experiences and successful talent acquisition
- Assisted in analyzing job evaluations and revising job descriptions to ensure alignment with industry standards and organizational goals
- Initiated the onboarding process, ensuring new hires received and completed all necessary forms prior to their start date for a seamless integration
- Participated in the development of communication strategies and managed special projects as needed
- Designed and implemented innovative attraction and recruitment strategies, leveraging talent analytics to track performance and drive data-driven decisions
- Facilitated effective communication strategies by handling inquiries from staff, stakeholders, and the public, and conducting team meetings to reduce impediments.
Education
Post-Graduate Certificate - Human Resources Management
York University
Toronto, ON09.2023
Post-Graduate Certificate - Public Relation
York University
Toronto, ON08.2022
Bachelor of Science - Mass Communication
Babcock University
06.2019
Skills
- Communication: Written, Verbal and Presentation
- Research: Qualitative and Quantitative
- Collaboration and Team Building
- Thought and Servant Leadership
- Change and Risk Management
- Thinking: Creative, Design, System and Strategic
- Product, Process and Project Management
- Conflict, Problems, and Issue Management
- Stakeholder and C-Suite Management
- Documentation: SOW, SLA, SOP and Project Charter
- Interpersonal Skills and Emotional Intelligence
- Microsoft: Word, Excel, Outlook, Visio, SharePoint, PowerPoint, Teams, Planner
- Collaborative Tool: Slack, Zoom, MS Teams, Cisco Webex, Skype
- Wireframe: Balsamiq, Figma, Adobe Photoshop
- Agile/Work Management Tools: Jira, Azure DevOps (ADO), Confluence, Mural, Miro, Google Jamboard
Certification
- Registered Scrum Master (RSM)
- Registered Product Owner (RPO)
- Certified SAFe 6.0 Agilist (Leading SAFe)
Languages
English
Native or Bilingual
Timeline
Agile Project Manager
SiliconBlast
04.2023 - 09.2023
Scrum Master/ HR Operations Specialists
Inditex Canada
05.2022 - Current
Team Lead/HR Coordinator
Natsar Inc
03.2020 - 01.2022
Post-Graduate Certificate - Human Resources Management
York University
Post-Graduate Certificate - Public Relation
York University
Bachelor of Science - Mass Communication
Babcock University
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