Summary
Overview
Work History
Education
Skills
Timeline
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Favour Okwu

Prince George,BC

Summary

Reliable Crew Trainer with background in staff development and performance improvement. Skilled in mentoring new team members, facilitating training programs, and ensuring adherence to safety protocols. Strengths include leadership, communication, and problem-solving abilities. Previous roles have seen significant improvements in team efficiency and productivity through effective training methods.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Prince George, BC
10.2022 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Maintained cleanliness and organization in dining area and kitchen workspace.
  • Monitored food safety practices and ensured compliance with company guidelines.
  • Provided feedback to team members to improve service efficiency and teamwork.
  • Encouraged a positive work environment through team-building activities and recognition programs.
  • Assisted management in developing strategies to improve customer service standards.

Cougars Intern

CN Center
Prince George, BC
10.2024 - 03.2025
  • Assisted in organizing project materials and resources for team collaboration.
  • Maintained accurate records of all activities performed throughout internship period.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.

Education

Bachelor of Science - Nursing Science

College of The New Caledonia
Prince George, None
04-2028

High School Diploma -

College Heights Secondary
Prince George, BC
06-2025

Skills

  • Time management
  • Problem solving
  • Mentorship
  • Team building
  • Processing payments
  • Customer service
  • Team leadership
  • Learning platforms
  • Staff development
  • POS systems
  • Cash handling
  • Task prioritization
  • Employee training
  • Active listening
  • Motivational skills
  • Skills assessment

Timeline

Cougars Intern

CN Center
10.2024 - 03.2025

Crew Trainer

McDonald's
10.2022 - Current

Bachelor of Science - Nursing Science

College of The New Caledonia

High School Diploma -

College Heights Secondary

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Favour Okwu