Favour Okwu
Prince George,BC
Summary
Adept at customer engagement and time management, my tenure at McDonald's honed my ability to elevate customer satisfaction and foster teamwork. Excelling in fast-paced environments, I effectively balanced drive-thru operations and cash handling, significantly boosting repeat customer rates through outstanding service and communication skills.
Overview
2
2
years of professional experience
Work History
Part-time Crew Member
McDonald's
10.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Boosted repeat customer rates by providing friendly and engaging service.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree -
College Heights Secondary
Prince George, BC05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Customer Engagement
- Taking Orders
- Clear Communication
- Safety awareness
- Interactive communication skills
- Self-discipline
- Drive-Thru Operations
Accomplishments
I'm proud to share that I was recently named Employee of the month at Mcdonald's. This recognition means a lot to me because it reflects the hard work and dedication I've put into my job. Whether it's keeping up with the fast pace during rush hours, ensuring every customer leaves with a smile, or helping my team whenever they need it, I've made sure to give my best every day.
It's rewarding to know that my efforts are appreciated, and it motivates me to keep striving for excellence in everything I do
Languages
Japanese
Elementary
Timeline
Part-time Crew Member
McDonald's
10.2022 - Current
No Degree -
College Heights Secondary
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