Favour Ikpechukwu
New Waterford,NS
Summary
Proven Food Service Worker with a strong track record at Nancy A, demonstrating exceptional multitasking and customer service skills. Excelled in fast-paced environments, enhancing customer satisfaction and maintaining high safety standards. Skilled in food preparation and sanitation, adept at fostering positive guest experiences and resolving concerns swiftly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Worker
Nancy A
06.2023 - 05.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server
Manuel Archer
01.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor In Science And Health - Public Health
Cape Breton University
Sydney, NSSkills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Team Oriented
- Positive Attitude and Energy
- Fast-Paced Environment
- Flexible Schedule
- Productivity and Efficiency
- Safe Food Handling
- Cash Register Operation
- Food Preparation
- Food and Safety Standards
- Efficient Food Preparation
Languages
English
Full Professional
Certification
First aid certificate
CPR
AED
Food safety
Timeline
Food Service Worker
Nancy A
06.2023 - 05.2024
Server
Manuel Archer
01.2022 - 04.2024
Bachelor In Science And Health - Public Health
Cape Breton University