Summary
Overview
Work History
Education
Skills
Timeline
Generic

Favour Ekwelude

Kitchener,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. sales specialist with strength in Microsoft Excel, e-commerce, and customer service. Excellent interpersonal and people skills.

Overview

5
5
years of professional experience

Work History

Virtual Sales Representative

Chibright Interior Ltd
03.2019 - 12.2023

  • Stayed current on company offerings and industry trends.
  • Expanded company presence in underrepresented markets by identifying strategic partnerships and initiating contact with potential clients.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Passionate about learning and committed to continual improvement.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Assisted in the creation of compelling marketing materials that resonated with target audiences, leading to increased inquiries from prospective clients.

Assistant Sales Manager

Poyen Nomovo Ltd
09.2021 - 08.2022
  • Conducted point of sale audits and assisting the Store Manager with inventory management procedures, performing internal auditing of daily totals and deposits of company receipts for accuracy and reconciled monthly credit card and depository accounts.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Developed strong client relationships for repeat business and increased referrals.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems by utilizing Microsoft Excel spreadsheets to store client records and reports for 200+ customers, significantly improving workflow efficiency.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.

Education

MBA - Technology, Innovation And Entrepreneurship

International Business University
Toronto, Canada
08.2025

Bachelor of Science - Accounting

Covenant University
Ogun State, Nigeria
12.2020

Skills

  • Interpersonal Skills
  • Teamwork and Collaboration
  • Cross-Functional Communication
  • Emotional Intelligence
  • Objection handling
  • Cross-selling strategies
  • Point of sale operation
  • Data Entry
  • Friendly, Positive Attitude
  • Computer Skills
  • Flexible and Adaptable
  • Customer Service
  • Microsoft Office
  • Relationship Building

Timeline

Assistant Sales Manager

Poyen Nomovo Ltd
09.2021 - 08.2022

Virtual Sales Representative

Chibright Interior Ltd
03.2019 - 12.2023

MBA - Technology, Innovation And Entrepreneurship

International Business University

Bachelor of Science - Accounting

Covenant University

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Favour Ekwelude