FAVOUR EDOBOR
Kitchener,ON
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Care Assistant
KRISCARE COSMETICE MAXILLO FACIAL CLINIC
Abia State, Nigeria
05.2022 - 12.2023
- Provided emotional support to family members during difficult times.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Observed residents and patients for any signs of discomfort or distress.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Front Desk Officer
FEDERAL MORTGAGE BANK OF NIGERIA
Abuja, Nigeria
03.2021 - 04.2022
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled complaints in a timely fashion while following established policies and procedures.
- Managed front office operations such as mail distribution, filing documents, photocopying.
- Provided excellent customer service through efficient problem solving techniques.
Director and Sales Operations Manager
ED- FAMOS WOODWORK
Benin City, Nigeria
01.2020 - 02.2021
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Implemented successful business strategies to increase revenue and target new markets.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Built strong referral network to generate new business opportunities.
Education
Bachelor of Science - Animal And Environmental Biology
University of Benin
Benin City, Nigeria08-2020
Post-Degree Certificate - Pre-Health Sciences
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- Compassionate Client Care
- Medical Records Management
- Bookkeeping
- Customer Service
- Sales Management
- Organizational Management
Education And Certificate
- UNIVERSITY OF BENIN, BENIN CITY, BSc. ( Animal and Environmental Biology), 2016, 2020
- Senior School Certificate of Education, Word of Faith, Group of School, 2010, 2015
- Primary School Leaving Certificate, Word of Faith, Group of School, 2005, 2009
Professional Highlights
- Strong Communication.
- Ability to work well in a team environment.
- Flexibility and adaptability to changing patient needs or work environments.
- Empathy and compassion for patients and their families.
- Sound knowledge of healthcare management.
References
- Hon. Dennis Idahosa, Member, Federal House of Representative, Abuja, +2348169183479
- Dr. Ikponmwosa Egbon, Lecturer, Benin, +234806 544 0810
- Adesoba Adewale Olamide, DataOps Engineer, +37251971666
Hobbies and Interests
- Reading
- Meeting People
- Walking
- Cooking
- Yoga
- Caregiving
Timeline
Care Assistant
KRISCARE COSMETICE MAXILLO FACIAL CLINIC
05.2022 - 12.2023
Front Desk Officer
FEDERAL MORTGAGE BANK OF NIGERIA
03.2021 - 04.2022
Director and Sales Operations Manager
ED- FAMOS WOODWORK
01.2020 - 02.2021
Bachelor of Science - Animal And Environmental Biology
University of Benin
Post-Degree Certificate - Pre-Health Sciences
Conestoga College Institute of Technology And Advanced Learning
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