Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faviola Aguayo

REDLANDS

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Friendly Bartender with exceptional problem solving and multitasking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Legal Assistant

Law Offices of Antony Gluck, APC.
02.2020 - Current
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
  • Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.

Bartender

Mornogo Casino
10.2019 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server

The Luxe Buffet
03.2017 - 07.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - Paralegal Studies

Riverside City College
Riverside, CA

High School Diploma -

Arroyo Valley High School
San Bernardino, CA
06-2008

Skills

  • Professional service standards
  • Responsible serving
  • Point of sale systems
  • Bar restocking
  • Bar service preparation
  • Proficient in mixology
  • Outstanding customer service
  • Craft cocktail preparation
  • Cash and credit transactions
  • Liquor restocking
  • Preparing garnishes
  • Garnishing drinks
  • Alcohol awareness
  • Service-oriented mindset
  • Hospitality service expertise
  • Cash register operation
  • Handling difficult customers
  • Complex Problem-solving
  • Responsible alcohol service
  • Team player attitude
  • Highly reliable
  • Customer service
  • Strong multitasking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Legal Assistant

Law Offices of Antony Gluck, APC.
02.2020 - Current

Bartender

Mornogo Casino
10.2019 - 04.2024

Server

The Luxe Buffet
03.2017 - 07.2019

No Degree - Paralegal Studies

Riverside City College

High School Diploma -

Arroyo Valley High School
Faviola Aguayo