Reliable field technician with proven track record of zero workplace injuries and a commitment to safety. Expertise in preventive maintenance and customer training, consistently enhancing service quality and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Technician
Uhaul Moving And Storage
Mountain View
08.2024 - Current
Achieved zero workplace injuries for 4 consecutive quarters by working with team to promote safety practices and address on-site hazards
Performed maintenance, emergency repairs, and cleaning on fleet of 45+ commercial trucks (Ford, GMC, Chevrolet, Ram) to maintain safety and reliability
Reduced unplanned repairs by 15% through implementation of detailed preventive maintenance schedules
Trained customers and staff on safe loading, trailer hookup, electrical connections, and proper truck operation to enhance operational safety
Certified in propane systems, oil disposal, and gasoline leak handling and cleanup procedures
Customer Service Representative
Uhaul Moving And Storage
Mountain View
07.2023 - 08.2024
Assisted 160+ customers weekly with rentals, returns, equipment questions, ensuring high customer satisfaction
Increased 5-star reviews from customers through excellent service; received multiple awards and recognition from management
Trained new team members on store systems, safety procedures, conflict resolution to enhance team effectiveness
Supported field technicians by managing work orders, tracking parts, coordinating with vendors for timely repairs and claims
Education
General Electives: Automotive Technology -
Decoto School For Independant Studies
Hayward, CA
05-2025
Interest
Classic car restoration – 1969 Chevy Impala, custom PC building, football (high school defensive player, 3 years)
Certification
Class C driver's license
Education and Training
other
Languages
Bilingual in Spanish - fluent in reading, writing, and speaking