Fatuma Omary
Toronto,ON
Summary
Dynamic professional with a proven track record at GKT, excelling in security operations and incident reporting. Recognized for reliability and physical stamina, I effectively monitored premises and provided exceptional customer service. First Aid certified, I ensure safety while fostering a collaborative environment, enhancing overall workplace productivity.
Overview
7
7
years of professional experience
Work History
Homeless Shelter
cleaners
Toronto, Ontario
11.2023 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Provided assistance with laundry services when needed.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
PACKAGING
RFG Ricci Food Group of Canada
Toronto, Ontario
11.2022 - 10.2023
- Logged packaging activities and filed reports in company databases.
- Organized product for efficient packaging and labeling.
- Assembled and operated automated packaging machinery.
- Maintained records related to receiving, packaging, shipping, returns.
- Assisted in packaging and boxing of baked goods.
- Inspected packaging materials for quality assurance standards compliance.
- Operated food packaging machinery safely and efficiently.
- Inspected finished products for quality assurance purposes before packaging.
Security Guard
GKT
Tanzania
08.2017 - 11.2021
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Monitored CCTV systems to ensure safety and security of premises.
- Assisted with searches of personnel, vehicles, packages.
Education
Security Guard And Private Investigator Licence,
Paragon Security01-2025
Use of Force Training Stay Safe
01-2024
First Aid And CPR
10-2024
Cj Healthcare College
Toronto, ON01-2024
Bachelor of Arts -
Tia University
01-2022
Militia Training Conducted By Army of Tanzania
01-2017
High School Diploma -
Global College
03-2008
Toronto Hostel Training Center
Toronto, ONSkills
- Report preparation, First Aid certified
- Premises surveillance Reliability
- physical stamina Physical fitness
- CCTV monitoring Incident reporting
- patrolling Threat Assessment
- Security operations Security protocol
Affiliations
- flexible self motivated,professional ,and reliable combine with a strong work ethic
- security Guard license (use of force training)with knowledge of patrol procedure and Health&safety regulation
- 7+years of experience in variety of fast paced working environments
- High of discretion and diplomacy in handling matters of confidentiality and privacy
- Strong problem_Solving skills with ability to diffuse tensions and conflicts when required
- Trained and experienced in handling emergence situations in an effective manner
- Excellent interpersonal and communication skills with ability to have positive interactions with diverse individuals, including customers,clients and Team members.
References
References available upon request.
Timeline
Homeless Shelter
cleaners
11.2023 - 09.2024
PACKAGING
RFG Ricci Food Group of Canada
11.2022 - 10.2023
Security Guard
GKT
08.2017 - 11.2021
Security Guard And Private Investigator Licence,
Use of Force Training Stay Safe
First Aid And CPR
Cj Healthcare College
Bachelor of Arts -
Tia University
Militia Training Conducted By Army of Tanzania
High School Diploma -
Global College
Toronto Hostel Training Center