FATUMA GALGALO HASSAN
Edmonton,AB
Summary
Service- focused psycho-social worker with a strong commitment to serve the need of disadvantage and vulnerable people including victim of war and torture, victim of abuse, special needs population, un accompanied and separated children and people with mental illness among others.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
18
18
years of professional experience
Work History
COUNSELLOR
TRE DES HOMME
09.2019 - 12.2024
- Experience working with trauma and diverse communities
- Currently doing a family therapist or counselor who is available to work up to 8 hours per day of direct individual sessions, as well as, group sessions
- The individual will be vital in implementing the World Health Organization's Problem Management Plus (PM+) Group work
- Counseling sessions would take place via video call or phone, as well as in person for office or satellite office with interpretation and translation services offered
Community Service Volunteer
OROMO COMUNITY ASSOCIATION
01.2017 - 11.2024
- interpretation at organization supporting refugees
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Collaborated with local organizations to provide food baskets to families in need.
MONITOR
DANISH REFUGEE COUNCIL
07.2015 - 07.2019
SAVE THE CHILDREN
05.2017 - 12.2017
- Worked with save the children Egypt in Livelihood Self-Employment - interpreter in the project Improving Livelihoods Opportunities for Refugee Living in Egypt
PSYCHOSOCIAL WORKER
PSYCHOSOCIAL SERVICES AND TRAINING INSTITUTE IN CAIRO (PSTIC)
03.2011 - 03.2017
- Emergency response for people with problems with psychosocial / protection consequences
- Case management
- Home based counseling, assessment and psychosocial support
- Referral, accompaniment and advocacy to services clients are unable to access independently
- Assistance to access community support
- Manage activities of Team (psychosocial workers PSW)
- Coordinate/Advise
- Oversee the daily work and case management of team members to ensure that all members are working in a timely and effective manner
- Advice team members when issues related to their case management arise
- Inform PSTIC Director of any issues related to case management and Psychosocial Workers that compromise the effectiveness and professional standards of their work
- Communicate directly with UNHCR - Caritas - IOM - IRW - Hospitals - Partner organization etc to refer and advocate on behalf of all clients managed by their team
- Organize - Facilitate Team Meeting weekly
- Submit Weekly Team Report and Master List of new cases to Director / Intake Manager with questions/problems within two days after meeting
- Oversee the accuracy of the Monthly Reports submitted by psychosocial workers
- Facilitate and coordinate new intakes of team members
- Assign new cases to PSW
- Review referral requests and liaise with source of referral if information is not sufficient
- Oversee initial plan with each PSW
- Follows-up to ensure first visit is made in a timely and effective way
- Reviews Plan of Action after first visit with each PSW
- Ensure that PSW completes Referral Update in a timely way
- Facilitate immediate emergency response with PSW
- Facilitate sources of referral to provide clear, accurate information
- Request assistance of Director / Emergency Coordinator / Supervisors / Mental Health Coordinator as needed
- Check with PSW day after emergency to ensure follow-up and repeatedly as needed
- Maintain log of emergencies / who, what, where, when, follow-up and submits it to Director / Emergency Coordinator within 24 hours after an emergency response
- Request emergency support for vulnerable clients
- Collect a weekly list of cases from PSWs and submit them to PSTIC Coordinator who will send them to the Focal Point at UNHCR / Caritas / IRW / IOM and other organizations
- Follow-up each vulnerable case to ensure emergency support is provided in a timely
- Follow-up all requests for emergency and/or vulnerable case support with Coordinators
VOLUNTEER SOCIAL WORKER
OROMO REFUGEES COMMUNITY ORGANIZATIONS
01.2011 - 05.2011
- Conduct meeting with women to access their problems and needs
- Discuss and share information with women on the coping mechanisms
- Give guiding and counseling services to women with psychological needs
- Refer the client to service providers according to their needs
MONITORING AND EVALUATION OFFICER
COMMITTEE OF EXPERTS ON CONSTITUTIONAL (COE) REVIEW
04.2010 - 08.2010
- Develop work programs and work plans for monitoring and evaluation of CoE's CE activities
- Evaluate the efficiency of the strategy of CE programs and bring emerging issues for action to increase effectiveness
- Carry out field visits to monitor CE activities by Provincial Coordinators and Constituency Coordinators
- Monitor CE providers contracted by CoE against outcomes/deliverables in their proposals
- Continually monitor knowledge gaps and public perception on the review process vis-à-vis the CE activities
- Prepare and submit monthly reports of their field visits and monitoring initiatives
- Conduct mid-term reviews and final evaluations of CoE's CE activities
ASSISTANT PROJECT OFFICER
CEDMAC (CONSORTIUM FOR THE EMPOWERMENT AND DEVELOPMENT OF MARGINALIZED COMMUNITIES)
10.2009 - 04.2010
- Report, proposal and consent paper development
- Rapporteur
- Monitoring and evaluation
- Lobby and advocacy work
- Data collection and management
- Organizing forums and trainings
ENUMERATOR
KENYA NATIONAL BUREAU STATISTICS (CENSUS)
08.2009 - 08.2009
CIVIC EDUCATOR
PASTORALIST WOMEN FOR HEALTH AND EDUCATION
02.2009 - 08.2009
- Community training on political rights, Devolve funds, community project identification and priority settings
- Distribution and dissemination of IEC materials
- Identification of activities for civic education programme
- Organizing seminars and forums
- Community mobilization
- Need analysis
- Report writing
INDUSTRIAL ATTACHMENT
EWASO NGIRO NORTH DEVELOPMENT AUTHORITY
03.2008 - 06.2008
- Community mobilization lobbying and advocacy skills
- Community action plan (CAPS)
- Data collection and management
- Project planning, implementation and monitoring and evaluation
- Communication, capacity building and networking skills
- Delegation, team building and presentation skills
- Report and proposal writing skills
- Community first aid
- I also had an opportunity to work in logistic section where I had hands on experience on procurement procedures, record keeping, operation and use of office equipment such as photocopier, computers besides routine office activities
- The vast experience gained during the attachment helped me to successfully carry out project paper titled 'Constrains to participation of women in group activities'
INDUSTRIAL ATTACHMENT
ISIOLO ARID LANDS RESOURCE MANAGEMENT PROJECT OFFICE
08.2006 - 09.2006
- Worked in various departments namely community Driven initiatives, Drought and Natural resource management besides support to local development
- Participated in information gathering and monitoring field missions on participatory integrated community development
- As a result of the above the organization highly recommended me for diligence, honesty, innovative initiatives and adherence to strong organization ethics and my ability to work under minimal supervision
Education
Advanced certificate - psychosocial studies and training
American university
06.2012
Certificate - Psychosocial Studies
American University
12.2011
Higher Diploma - Social Work
Government Training Institute
01.2008
Certificate - social Work
Government Training Institute
12.2006
Kenya Certificate of Secondary Education -
Isiolo Girls' Secondary School
01.2002
Skills
- Computer Literate
- Introduction to Computers
- Ms Word
- Ms Access
- Ms Excel
- Power Point
- Internet
Languages
Oromo
English
Arabic
Swahili
Personal Information
- Citizenship: Kenyan
- Date of Birth: 12/21/83
Hobbies and Interests
- Reading motivational and inspirational journals.
- Online research and study on developmental work.
Training
- Professional Development Course on Academic Writing, American University, Center for Migration and Refugee Studies (CMRS), 12/01/15
- Introduction to International Refugee Law, American University, Center for Migration and Refugee Studies (CMRS), 01/09/11
- Capacity Building Forum for Civil Society, 10/28/09
- Uwezo-Kenya National Workshop Training of Trainers, 03/22/09
- Workshop on Girl Child Education and Effects of FGM, 12/08/06
- Workshop on Pastoralist Constitution Making, 12/11/05
- NEPAD Workshop on Community Appraisal, 07/17/05
- 1st National Women Conference on HIV/Aids, 02/20/04
Community Service
- Founder member of Foundation for Pastoralist Women.
- Girl child mentoring activities in schools.
- Women group capacity development and follow-up activities.
Timeline
COUNSELLOR
TRE DES HOMME
09.2019 - 12.2024
SAVE THE CHILDREN
05.2017 - 12.2017
Community Service Volunteer
OROMO COMUNITY ASSOCIATION
01.2017 - 11.2024
MONITOR
DANISH REFUGEE COUNCIL
07.2015 - 07.2019
PSYCHOSOCIAL WORKER
PSYCHOSOCIAL SERVICES AND TRAINING INSTITUTE IN CAIRO (PSTIC)
03.2011 - 03.2017
VOLUNTEER SOCIAL WORKER
OROMO REFUGEES COMMUNITY ORGANIZATIONS
01.2011 - 05.2011
MONITORING AND EVALUATION OFFICER
COMMITTEE OF EXPERTS ON CONSTITUTIONAL (COE) REVIEW
04.2010 - 08.2010
ASSISTANT PROJECT OFFICER
CEDMAC (CONSORTIUM FOR THE EMPOWERMENT AND DEVELOPMENT OF MARGINALIZED COMMUNITIES)
10.2009 - 04.2010
ENUMERATOR
KENYA NATIONAL BUREAU STATISTICS (CENSUS)
08.2009 - 08.2009
CIVIC EDUCATOR
PASTORALIST WOMEN FOR HEALTH AND EDUCATION
02.2009 - 08.2009
INDUSTRIAL ATTACHMENT
EWASO NGIRO NORTH DEVELOPMENT AUTHORITY
03.2008 - 06.2008
INDUSTRIAL ATTACHMENT
ISIOLO ARID LANDS RESOURCE MANAGEMENT PROJECT OFFICE
08.2006 - 09.2006
Certificate - Psychosocial Studies
American University
Higher Diploma - Social Work
Government Training Institute
Certificate - social Work
Government Training Institute
Kenya Certificate of Secondary Education -
Isiolo Girls' Secondary School
Advanced certificate - psychosocial studies and training
American university
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