Fatuma Ali
Mississauga,ON
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
3
3
years of professional experience
Work History
General Laborer Warehouse
Ace Bakery
01.2024 - Current
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
- Assisted team members with tasks that require group effort.
Picker Packer
Landmark Logistics
12.2023 - 01.2024
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Scanned packages and boxes and moved to loading dock for shipment.
- Interacted with guests in friendly and knowledgeable way.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked with customers to pack items according to specific desires and requirements.
- Picked and packed order items.
Grocery Clerk
Nakumatt Supermarket
08.2022 - 08.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Housekeeper
Parapet Cleaning Services
06.2021 - 07.2022
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
Diploma - Business Administration
Zetech University
Nairobi,kenya12.2012
High School Diploma -
Loreto High School
Limuru,kenya11.2007
Skills
- Problem-Solving
- Excellent communication skills
- Attention to detail
- Customer service
- Time management
- Team player
Languages
English
Full Professional
Swahili
Full Professional
Timeline
General Laborer Warehouse
Ace Bakery
01.2024 - Current
Picker Packer
Landmark Logistics
12.2023 - 01.2024
Grocery Clerk
Nakumatt Supermarket
08.2022 - 08.2023
Housekeeper
Parapet Cleaning Services
06.2021 - 07.2022
Diploma - Business Administration
Zetech University
High School Diploma -
Loreto High School
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