Fatouma Miad
Kamloops,BC
Summary
Highly adaptable and efficient worker with a strong problem-solving, communication, and teamwork skills. Quickly leans new tasks and thrives in fast-paced environment, handling responsibilities effectively under pressure. Experienced in organizing, multitasking, and working in collaborative settings. Proficient in multiple languages enabling effective communication with diverse people. Committed to working hard, learning quickly, and contributing to smooth daily operations.
Overview
2
2
years of professional experience
Work History
Cashier
Baliyan Supermarket
04.2024 - 09.2024
- Processed cash, card, and mobile transactions quickly and accurately.
- Engaged with customers, answered product-related questions, and provided friendly service.
- organized store merchandise and maintained cleanliness to create an inviting customer experience.
- Addressed customer inquiries and complaints to improve shopping experience.
- Worked effectively in a team to meet customer needs and deliver quality service.
Customer Service Associate
Bridge Cafe
11.2023 - 02.2024
- communicated effectively with diverse customers in English, Arabic, Amharic, Affan oromo, and somali to resolve concerns and enhance satisfaction.
- Assisted customers with orders, recommended products, and ensured a positive café experience.
- Operated cash registers and handled transactions accurately.
- Maintained a clean and organized workspace to meet health and safety standards.
- Resolved customer concerns with professionalism and efficiency.
Server
Marsilas Fast Food
07.2022 - 01.2023
- Worked after hours to prepare restaurants for the following day.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Biological Sciences
Thompson Rivers University
Kamloops, BC12-2028
Skills
- Adaptability & Fast Learning
- Problem-solving
- Teamwork & Collaboration
- Time Management
Languages
English
Full Professional
Arabic
Limited Working
Somali
Native or Bilingual
Amharic
Native or Bilingual
Affan Oromo
Native or Bilingual
Timeline
Cashier
Baliyan Supermarket
04.2024 - 09.2024
Customer Service Associate
Bridge Cafe
11.2023 - 02.2024
Server
Marsilas Fast Food
07.2022 - 01.2023
Bachelor of Science - Biological Sciences
Thompson Rivers University
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