Fatmeh Hamoud

• Enhanced payment systems and recordkeeping.
• Negotiated favorable contracts for cost savings.
• Streamlined scheduling and itinerary management.
• Led staff training and development.
• Achieved personal sales targets.
• Improved customer satisfaction through attentive service.

• Enhanced payment and record systems.
• Negotiated cost-saving contracts.
• Managed supervisor schedule efficiently.
• Led staff development and performance reviews.
• Achieved personal sales targets & customer satisfaction with prompt service and issue resolution.

• Trained sales staff for improved service.
• Provided prompt, courteous service and managed transactions.
• Offered exceptional customer service with problem-solving.
• Took on extra responsibilities to grow skills.
• Ensured document accuracy for passenger boarding.
• Gained industry insights through shadowing.