Fatin Al Shamoon
Surrey,BC
Summary
Enthusiastic about placing products attractively to grab attention of customers and promote sales. Well-versed in marketing, sales and customer service policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandise associate
Fashion Zone
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Greeted, serviced and thanked all customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information and pricing.
Cashier, Sales Associate
Mark’s
01.2019 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Remote Customer Service Representative
Skip the Dish
05.2020 - 02.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Invergarry adult education center Customer Service and Cashier Certificate -
Skills Learning Inc
Serving It Right Certificate First Aid Certificate (L1 - undefined
High School Food Safe Certificate WHMIS Certificate - undefined
city Community Resources Society
Skills
- Cleaning Procedures
- Pricing Standards
- Rewards Programs
- Sales Abilities
Certification
Customer Service And Cashier
Food Safe Certificate
Timeline
Remote Customer Service Representative
Skip the Dish
05.2020 - 02.2022
Cashier, Sales Associate
Mark’s
01.2019 - Current
Merchandise associate
Fashion Zone
Invergarry adult education center Customer Service and Cashier Certificate -
Skills Learning Inc
Serving It Right Certificate First Aid Certificate (L1 - undefined
High School Food Safe Certificate WHMIS Certificate - undefined
city Community Resources Society
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