Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

FATIMA SIDIQ

Jeddah

Summary

Professional aviation specialist and Customer - oriented team member prepared to excel in high-standard environments. Proficient in safety protocols, customer service, and emergency response procedures. Known for fostering collaboration and adaptability in dynamic settings. Valued for reliability, problem-solving skills, and calm demeanor under pressure.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Cabin crew

Saudi Airlines
01.2018 - Current
  • Attend pre-flight briefings to review emergency evacuation procedures, length of flight, expected issues, and crew coordination plans
  • Check on board first aid kits and emergency equipment to ensure functionality, and ensure passenger cabin is adequately stocked with food, beverages and blankets

Restaurant manager

Golkonda resort and Spa
01.2021 - 01.2022
  • Welcome guests during arrival in restaurant and giving a fond farewell to guest while leaving
  • Handling guest complaints and concerns in an efficient and timely manner
  • I was handling whole restaurant

Cabin Crew

Saudi Airlines
01.2016 - 01.2018
  • Greeting passengers as they board and exit the plane
  • Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
  • Serving meals and refreshments

Guest Relationship Executive

Taj Group of Hotels (Vivanta by Taj Srinagar)
01.2013 - 01.2016
  • Welcome guests during check-in and giving a fond farewell to guest while checkout
  • Handling guest complaints and concerns in an efficient and timely manner
  • Overseeing VIP guests, arrivals and departures

Team leader

Apex group private limited
01.2012 - 01.2013
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching

Education

Masters in Tourism Management -

Amar Singh College
Srinagar, Jammu & Kashmir
03-2021

Skills

  • Customer Service
  • Verbal Communication
  • First Aid/CPR
  • Flight Reports
  • Airline Safety Regulations
  • Conflict Management
  • Adaptability
  • Leadership

Certification

  • Diploma in Computer course from Apex Group- Sanant Nagar Srinagar India2012
  • Diploma in Hospitality course from IHM- Institute of Hotel Management, India.2012

Languages

English
Full Professional

Timeline

Restaurant manager

Golkonda resort and Spa
01.2021 - 01.2022

Senior Cabin crew

Saudi Airlines
01.2018 - Current

Cabin Crew

Saudi Airlines
01.2016 - 01.2018

Guest Relationship Executive

Taj Group of Hotels (Vivanta by Taj Srinagar)
01.2013 - 01.2016

Team leader

Apex group private limited
01.2012 - 01.2013

Masters in Tourism Management -

Amar Singh College

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