Fatima Schuck Tucayad
Brampton,ON
Summary
TITLE OF THE POSITION APPLYING FOR Energetic and enthusiastic professional, experienced in handling clients and customer service, looking for a challenging position with a reputable organization which would utilize my skills to help the growth of the company along with myself as a professional.
Overview
4
4
years of professional experience
Work History
Receptionist/Medical Administrator
Surrey Place
04.2022 - 10.2022
- Scheduling and organizing patient referrals
- Ability to prioritize and work independently
- Answering multi-switchboard lines
- Responding to patient inquiries including email and phone calls
- Preparing medical brief/files
- Providing clinical notes and records
Customer Service Representative
Hoya Lens Canada
08.2021 - 03.2022
- Completing the administration required to make the Service Centre run seamlessly
- Processing, monitoring, and following up on customer purchasing orders
- Responsible for developing and maintaining customer relationships by handling different operative responsibilities
- Other tasks upon request of the manager.
Receptionist
Direct Nissan
01.2020 - 08.2021
- Greeted clients in a professional and friendly manner, demonstrating exceptional customer service to all points of contact and maintained company standards of client experience
- Gather customer data
- Reviewed and updated client correspondence files to schedule and confirm meetings
- Promptly answered and efficiently redirected numerous phone calls daily using switchboard and ensure minimal hold time between clients
- Completed data entry and performed other general office duties in a high volume, fast-paced environment while maintaining clean and orderly reception area.
Receptionist
Employment Tree Agency
08.2017 - 02.2019
- Greeting customers
- Display a courteous and empathetic attitude to all customers
- Respond to customer inquiries and requests via telephone, email, and chat in a timely manner
- Advanced working knowledge of MS Excel and Office
- Preparing Agreements and Other Documents
Education
CPR & First Aid Certified - undefined
Office Administration Diploma - undefined
Canadian College of Business, Science & Technology
2020
Diploma - undefined
Southern
2011
Skills
- HIGHLIGHTS OF QUALIFICATIONS
- Customer service experience
- Commitment to providing excellent client experience
- Medical Office Administrative certification
- Administrative / Receptionist experience
- Medical Terminology
- Exceptional written and oral communication skills
- Multitask in a fast-paced environment
- Proficiency with computers (
- Microsoft Word, Excel, Google, etc)
- Strong attention to detail
Timeline
Receptionist/Medical Administrator
Surrey Place
04.2022 - 10.2022
Customer Service Representative
Hoya Lens Canada
08.2021 - 03.2022
Receptionist
Direct Nissan
01.2020 - 08.2021
Receptionist
Employment Tree Agency
08.2017 - 02.2019
CPR & First Aid Certified - undefined
Office Administration Diploma - undefined
Canadian College of Business, Science & Technology
Diploma - undefined
Southern
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