Fatimah Al-Salih
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Ayam Zaman Restaurant
2023.01 - 2024.05
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Hostess Volunteer
Red Robin
2022.03 - 2023.04
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Cashier/ Waitress
Jerusalem Grill
2022.11 - 2023.01
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Used POS system to enter orders, process payments and issue receipts.
Customer Service Volunteer
Careville Pharmacy
2022.03 - 2023.01
- translated in three languages to ensure proper communication between pharmacist and clients
- restocked expired items from shelves plus made blister packs to be checked by pharmacist
- Demonstrated flexibility by willingly taking on additional responsibilities as needed to support team goals and objectives.
Education
Fraser Heights Secondary
Surrey, BC06.2025
Skills
- Customer Service
- Greeting guests
- Team Collaboration
- Order Taking
- Cash Handling
- Handling Complaints
- Accurate money handling
- Maintaining stock levels
- Pricing controls
- Point of sale operation
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Full Professional
Certification
- [First Aid Level 1], [Prosafe] - [April 2022]
- [Certificate of completion 11 weeks of employability skills] Training - [2022]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress
Ayam Zaman Restaurant
2023.01 - 2024.05
Cashier/ Waitress
Jerusalem Grill
2022.11 - 2023.01
Hostess Volunteer
Red Robin
2022.03 - 2023.04
Customer Service Volunteer
Careville Pharmacy
2022.03 - 2023.01
Fraser Heights Secondary
- [First Aid Level 1], [Prosafe] - [April 2022]
- [Certificate of completion 11 weeks of employability skills] Training - [2022]
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