Fatima Abdullahi Suleiman Afe
Kitchener,ON
Summary
Self-motivated professional with over 3 years of experience in the public sector. Proven expertise in office administration, project management, and information dissemination. Strong organizational skills with a positive attitude and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Information Officer
Raw Materials Research And Development Council
01.2021 - 01.2023
- Monitored social media and online sources for news stories, ensuring accurate and timely information dissemination
- Conducted fieldwork on raw food produce, providing reliable information to the public
- Demonstrated strong research and communication skills, contributing to the organization's credibility.
- Developed informational documents such as brochures, flyers and fact sheets.
- Developed and promoted corporate brand, images and identity to media and public.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Created and implemented systems and processes for monitoring media coverage.
- Led crisis communications and media relations activities in response to challenging situations.
Administrative Assistant
National Film And Video Censors Board
01.2018 - 01.2021
- Managed project tasks and priorities effectively, ensuring successful project outcomes
- Orchestrated office seminars and youth programs, demonstrating exceptional planning and organizational skills
- Maintained a punctual and professional demeanor, fostering a positive work environment
- Adapted and excelled in fast-paced environments, providing valuable support to team members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Bachelor of Science - Mass Communications
ESAE University
Cotonou, Benin Republic 08.2017
Post Graduate - Management And Leadership Development
Conestoga College
Doon, OntarioSkills
- Proficient in Microsoft Word and Excel, enhancing productivity and documentation
- Effective team player with the ability to work independently, ensuring collaborative project success
- Exceptional judgment skills, making informed decisions in complex situations
- Highly ethical, committed to maintaining confidentiality and accuracy in all tasks
- Core strengths include office administration, planning, organizing, and logistics handling
- Accomplishments:
- Implemented an accounting system from the ground up in a startup company, streamlining financial processes
- Achieved a 70% increase in operational success by aligning strategies with business needs
- Elevated company listenership by 60% through effective communication strategies
- Customer Needs Assessments
- Document Organization
- Performance Improvement
- Service Management
- Leadership Communications
- Training Junior Team Members
- Office Organization
- Customer Satisfaction
- Public Relations
- Information Updates
- Customer Inquiries
- Information Gathering
- Manage Events
- Public Announcement
- Social Media Posting
Accomplishments
- Achieved high understanding of Project Management through effectively helping with various Office Seminars and Programs.
- Supervised team of 10-15 staff members.
- Collaborated with team of 10 staff in the development of Empowerment Programs for Youths and people with Disabilities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Officer
Raw Materials Research And Development Council
01.2021 - 01.2023
Administrative Assistant
National Film And Video Censors Board
01.2018 - 01.2021
Bachelor of Science - Mass Communications
ESAE University
Post Graduate - Management And Leadership Development
Conestoga College
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