Fatima Vides Ramirez
Reseda
Summary
Self-motivated and dedicated professional seeking to contribute effectively to a team environment. Quick to learn new concepts, with a positive attitude and readiness to tackle new challenges. A versatile asset leaning on previous experiences to maximize impact, driven by hard work, a keen attention to detail, and unwavering perseverance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess
The Ritz-Carlton
05.2023 - 09.2024
- Managed guest reservations, modifications, and cancellations with attention to detail
- Offered personalized recommendations and assistance to meet guests' specific needs and preferences
- Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours
- Professional demeanor and appearance
Hostess
Mezcalero DTLA
09.2022 - 05.2023
- Greet and walk guests to tables while presenting menu in a professional manner
- Bussing tables during peak hours
- Complete restaurant tasks such as roll-ups when needed
- Answer phone and check online reservations
- Clear communication with servers for section concerns
Sales Associate
Boisson
09.2022 - 05.2023
- Ensure smooth opening and closing of the store, maintaining security and operational standards
- Engage customers through upselling and product sampling to drive sales and customer satisfaction
- Manage restocking and replenishment during shipment days to maintain product availability
- Conduct training sessions to educate staff about new products either independently or through product demonstrations from brand ambassadors
- Collaborate with team members to achieve sales goals and improve store performance
Full-Time Sales Advisor
H&M
11.2016 - 08.2022
- Operate cash registers, assist in fitting rooms, and provide exceptional customer service on the sales floor
- Conduct visual merchandising and manage store layout to enhance product presentation
- Supervise the Men's Department to ensure optimal stock levels and customer satisfaction
- Train new employees on company policies and best practices for effective performance
- Responsible for cash management, including opening and closing tills and processing daily shipments
Education
High school or equivalent -
Grover Cleveland Charter High School
Reseda, CA06.2014
Skills
- Customer Service
- Team Collaboration
- Cash Handling
- POS Systems
- OpenTable
- Yelp
- Hotel Etiquette
Certification
Food handler certification (Food Industry Training)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
The Ritz-Carlton
05.2023 - 09.2024
Hostess
Mezcalero DTLA
09.2022 - 05.2023
Sales Associate
Boisson
09.2022 - 05.2023
Full-Time Sales Advisor
H&M
11.2016 - 08.2022
High school or equivalent -
Grover Cleveland Charter High School
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