Fatima Verdugo
San Leandro
Summary
Dedicated and reliable professional with a strong commitment to punctuality and effective communication. Known for consistently arriving on time and maintaining clear, concise, and respectful communication in all interactions. With a focus on teamwork and reliability, I bring a proactive and solution-oriented approach to every task, ensuring high-quality results and seamless collaboration. Looking to contribute my skills in a dynamic growth-focused environment.
Overview
4
4
years of professional experience
Work History
Svc Center Support
AAA Cooper Transportation
03.2025 - Current
- Compiles documents on incoming cargo shipments to expedite removal of cargo from dock and prepares bill for shipping charges
- Prepare, verify and process complete bills of lading and document
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Communicate with clients and drivers regarding status updates and changes to transportation plans.
Catering Specialist
Zerocater
10.2023 - Current
- Managed the setup and breakdown of all events, ensuring timely and efficient transitions.
- Collected and communicated employee preference details to ensure accurate service and improved client satisfaction.
- Served as the point of contact for on-site employee coordination, sharing feedback with HQ to drive improvements.
Culinary Service Associate
FLIK Hospitality
01.2023 - 08.2023
- Maintained clean, organized, and safe workplaces to ensure efficient operations.
- Adhered to safety guidelines, ensuring proper serving temperatures and presentation standards.
- Monitored and restocked condiments, utensils, and beverages to maintain service flow.
- Operated cash registers and credit card machines to process payments efficiently.
Office Clerk
DI Solutions
06.2021 - 01.2022
- Interacted with customers via phone and email, providing detailed order information and resolving inquiries.
- Created and optimized freight routes for drivers, ensuring timely deliveries based on city order.
- Responded to customer inquiries regarding furniture damage and scheduled deliveries, ensuring customer satisfaction.
- Maintained organized filing systems and stocked office supplies to support team productivity and operational efficiency.
Education
High School Diploma -
Royal Sunset High School
Hayward, CA06.2021
Skills
- Proficient in Microsoft Office Suite
- Proficient time management
- Effective communication
- Collaboration
- Quickly adjusting to change
- Project management
- Customer service
- Friendly, positive attitude
Languages :
English – Proficient
Spanish – Native
Timeline
Svc Center Support
AAA Cooper Transportation
03.2025 - Current
Catering Specialist
Zerocater
10.2023 - Current
Culinary Service Associate
FLIK Hospitality
01.2023 - 08.2023
Office Clerk
DI Solutions
06.2021 - 01.2022
High School Diploma -
Royal Sunset High School
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