Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Fatima Tucayad

Summary

Dynamic and detail-oriented professional with extensive experience as a Receptionist at CH Health Care. Proven ability in organization and time management, enhancing operational efficiency. Skilled in multi-line telephone operation and data entry, fostering strong customer relations. Recognized for streamlining communication processes and improving appointment scheduling, contributing to a welcoming environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

CH Health Care
02.2024 - 03.2025
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls to appropriate personnel.
  • Scheduled appointments and maintained organized calendar for staff.
  • Processed incoming and outgoing mail efficiently to support operations.
  • Assisted in data entry tasks, ensuring accuracy and timely updates.
  • Collaborated with team members to streamline communication processes.
  • Answered central telephone system and directed calls accordingly.

School Administrator

Halton District School Board
01.2022 - 02.2024
  • Managed daily school operations to ensure smooth functionality and compliance with regulations.
  • Coordinated staff schedules and resource allocation to optimize administrative efficiency.
  • Developed and implemented procedures for student enrollment and record management.
  • Streamlined communication between faculty, parents, and students to enhance engagement.
  • Implemented data tracking systems for academic performance to inform strategic decisions.
  • Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
  • Streamlined school operations by implementing efficient administrative processes and procedures.

Receptionist Medical Administrator

Surrey Place
01.2021 - 01.2022
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Maintained accurate records of incoming calls and messages for effective communication.
  • Coordinated office supplies inventory, streamlining ordering processes to minimize delays.
  • Assisted in maintaining a clean and welcoming reception area to enhance visitor experience.
  • Developed and implemented procedures for improved workflow efficiency within reception tasks.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Medical Office Administration - Health Administration

Canadians College of Business Science
Toronto Ontario
06.2020

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Verbal and written communication
  • Scheduling
  • Scheduling appointments
  • Data inputting
  • Office administration
  • Multi-line telephone operation
  • Clerical support
  • Front desk operations

Certification

BLS Certificate

Timeline

Receptionist

CH Health Care
02.2024 - 03.2025

School Administrator

Halton District School Board
01.2022 - 02.2024

Receptionist Medical Administrator

Surrey Place
01.2021 - 01.2022

Medical Office Administration - Health Administration

Canadians College of Business Science

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Fatima Tucayad