Fatima Sapa
Scarborough,ON
Summary
I am a highly motivated and customer-oriented student seeking a part-time position in a dynamic organization where I can utilize my exceptional customer service skills to contribute to the company's success while gaining practical experience and professional growth.
Overview
2
2
years of professional experience
Work History
Customer Service & Cashier
Maestro Pizza
04.2023 - 11.2023
- Provided top-notch customer service, addressing inquiries, and offering menu recommendations.
- Managed accurate and efficient cash transactions, maintaining a balanced cash drawer.
- Ensured a well-organized and visually appealing store through effective packing and stocking.
- Assisted customers with informed decision-making, contributing to high satisfaction levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Representative
VOX Cinemas Mall Of The Emirates
02.2022 - 08.2022
- Greet and welcome customers in a friendly and professional manner.
- Assist in promoting upcoming movies, special events, and loyalty programs.
- Monitor and enforce theater policies, including no-smoking and no-cellphone usage.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Diploma In Chemical Laboratory Technician -
Durham College
Oshawa, ON01.2025
Skills
- In-depth understanding of cash registers and handling
- 1 year in customer service
- Ability to prioritize tasks and multitask
- Identifying and resolving customer concerns
- Proficient in excel, word and PowerPoint
- Clear, effective verbal and written communication
Availability
Friday to Monday ( FULL DAY )
Timeline
Customer Service & Cashier
Maestro Pizza
04.2023 - 11.2023
Customer Service Representative
VOX Cinemas Mall Of The Emirates
02.2022 - 08.2022
Diploma In Chemical Laboratory Technician -
Durham College
Similar Profiles
Michael PauloseMichael Paulose
Customer Service Cashier at Maestro PizzaCustomer Service Cashier at Maestro Pizza
Quenie JadulosQuenie Jadulos
Restaurant Crew at Maestro pizzaRestaurant Crew at Maestro pizza
Nawaf BaadhimNawaf Baadhim
Cashier and delivery at Maestro PizzaCashier and delivery at Maestro Pizza