Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Fatima Sadat

North York,Canada

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Sales associate

Marshalls
01.2022 - 12.2023
  • Provided exceptional customer service by greeting and assisting customers in finding desired products, answering inquiries, and resolving any concerns, resulting in increased customer satisfaction and repeat business
  • Utilized strong product knowledge to effectively communicate the features and benefits of merchandise, resulting in increased sales and revenue
  • Maintained a clean and organized sales floor, ensuring a visually appealing shopping environment that enhanced the customer experience
  • Handled cash and credit transactions accurately and efficiently, maintaining a high level of cash register proficiency and cash-handling integrity
  • Exhibited flexibility and adaptability in performing various tasks, including restocking shelves, organizing fitting rooms, and processing customer returns

Administrative assistant

The institute of War and Peace studies (IWPS)
01.2020 - 12.2021
  • Proficient in managing diverse administrative tasks, including scheduling, meeting, coordination, report preparation
  • Exaptational ability to prioritize tasks, manage time effectively and pay attention to details
  • Skillfully handle complex calendars, travel arrangement and event coordination
  • Strong verbal and writing communication skills for effective interactions
  • Draft and edit correspondence email and documents with clarity and professionalism
  • Provide great customer service by addressing inquiries, resolving issues, and ensuring a positive experience for clients, visitors, and collages
  • Manage front desk activities and create a welcoming environment
  • Collaborate team player who support collogues from various background
  • Maintain a high level of discretion when dealing with confidential documents
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Quick learner when adopting new technologies and tools

Volunteer

Stratcom Focus Consulting
01.2019 - 12.2020
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Education

Business Administration-Human Resources Management (BHR) -

Seneca College
01.2024

Admin Clerk Certificate Program -

YWCA
01.2022

Bachelor of Business Administration -

Kardan University
01.2021

Skills

  • Customer Service
  • Display Setup
  • Store Opening and Closing
  • Stocking and Receiving
  • Product Knowledge
  • Suggestive Selling
  • Cash Register Operation
  • Sales Expertise
  • Transaction Processing
  • Teamwork

Volunteer Experience

Front Desk Volunteer, Starcom Focus Consulting, Kabul, AFG, 2019-01-01, 2020-12-31, Attended phone calls and created a monthly appointment schedule for the staff., Created a welcoming environment for the visitors., Used photocopier, fax, and printer machine to support staff., Oversaw the office filing system by managing and creating a system easy to use for everyone., Engage with a range of people in a friendly and professional manner.

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Sales associate

Marshalls
01.2022 - 12.2023

Administrative assistant

The institute of War and Peace studies (IWPS)
01.2020 - 12.2021

Volunteer

Stratcom Focus Consulting
01.2019 - 12.2020

Business Administration-Human Resources Management (BHR) -

Seneca College

Admin Clerk Certificate Program -

YWCA

Bachelor of Business Administration -

Kardan University

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Fatima Sadat