Fatima Qassemi
North York,ON
Summary
Dedicated Personal Care Assistant with extensive experience in client support and daily task supervision. Demonstrates strong client care skills, ensuring positive health outcomes. Committed to tackling challenging cases with a strong work ethic and adaptability. Excels in independent settings while quickly acquiring new competencies.
Overview
6
6
years of professional experience
Work History
PSW
Sukaina Dizzazo
Vaughan, Ontario
01.2024 - 10.2025
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Enhanced clients' outlook and daily living quality through compassionate, personalized care.
- Provided companionship and emotional support to enhance client well-being.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained clean, safe living environments to support clients' health and comfort.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Laundered clothing and bedding to prevent infection.
- Prepared meals according to dietary requirements and assisted in feeding clients.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Completed scheduled patient check-ins and progress reports for clients.
- Collaborated with client care team to ensure timely updates to individualized care plans.
- Maintained detailed records of services performed on clients.
- Built strong and trusting rapport with clients and loved ones.
Catering Staff Member
Tabriz Catering
Toronto, Ontario
12.2023 - 01.2024
- Delivered exceptional customer service by promptly addressing guest requests and inquiries with professionalism.
- Coordinated with team members to deliver timely service during large gatherings, ensuring guest satisfaction.
- Delivered food and beverages to clients while ensuring quality standards.
- Supported chefs in food preparation and presentation, enhancing overall catering service quality.
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Set up dining areas with linens, tableware, and centerpieces for events.
- Set up banquet tables and chairs in accordance with event specifications.
- Prepared food for events, following recipes and instructions from the catering manager.
- Followed safety protocols when handling hot foods or hazardous materials such as cleaning products or sharp objects.
- Ensured compliance with health and safety regulations at all times.
Catering Staff Member
Arezo Catering
Vaughan, Ontario
11.2023 - 12.2023
- Set up dining areas with linens, tableware, and centerpieces for events.
- Coordinated with team members to ensure timely service during large gatherings, maintaining event flow.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
- Delivered food and beverages to clients while ensuring quality standards.
- Supported chefs in food preparation and presentation, enhancing overall catering service quality.
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Set up banquet tables and chairs in accordance with event specifications.
- Prepared food for events, following recipes and instructions from the catering manager.
- Followed safety protocols when handling hot foods or hazardous materials such as cleaning products or sharp objects.
- Ensured compliance with health and safety regulations at all times.
Private Housekeeper and house cleaner
Massara
Toronto, Ontario
09.2023 - 11.2023
- Oversaw daily cleaning and maintenance of residence, ensuring immaculate living environment for family and guests.
- Organized household supplies and inventory for efficient access and usage.
- Assisted with meal preparation and dining arrangements for family and guests.
- Washed and dried clothing, linens, and textiles according to specific care instructions.
- Scheduled and coordinated service providers for home maintenance tasks, optimizing upkeep and functionality of residence.
- Provided pet care services including feeding, walking, and grooming.
- Managed grocery shopping for the family's needs while adhering to budget guidelines.
- Restocked bath amenities daily in guest rooms to enhance guest experience.
- Attended to any additional requests from employer or guests such as running errands or picking up items from store locations.
- Conducted regular deep cleaning tasks such as window washing and carpet shampooing.
- Performed daily dusting, vacuuming, sweeping, mopping and polishing of surfaces.
- Prepared and cleaned rooms to ensure they were ready for incoming guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Deep cleaned and prepared vacant rooms for future guests by changing linens, restocking inventory, and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain a sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Arranged decorations, media equipment, and furniture for meetings, creating inviting atmosphere for social and business functions.
Retail Sales Associate
Bianca Shoes Store
North York, ON
04.2023 - 09.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers by answering questions and locating merchandise, enhancing overall shopping experience.
- Engaged customers in conversation to assess needs and provide tailored assistance.
- Observed sales floor to identify customers needing help and merchandise to replenish, ensuring a well-stocked environment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Math Teacher
Pamir high school
Quetta, Pakistan
02.2020 - 01.2021
- Instructed students on core principles and advanced concepts of mathematics to enhance understanding and application.
- Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
- Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
- Cultivated commitment to lifelong learning in students by linking course materials to broader themes and current events.
- Built lifelong learning skills and strong study habits in students to help each prepare for higher-level education.
- Collaborated with parents and guardians to address student progress and identify areas for improvement.
Education
High School Diploma -
Emery Adult Learning Centre
North York, ON02-2027
High School Diploma -
Pamir High School
Quetta, Pakistan12-2019
Skills
- Home Care Support
- Daily Living Support
- Personal care
- Care Plan Implementation
- Health monitoring
- Patient lifting techniques
- Feeding support
- Dressing assistance
- Emergency response
- Order Processing
- Payment Processing
- Teamwork and Collaboration
- Customer Service
- Time management
- Cultural Sensitivity
- Problem-Solving Skills
- Strong communication skills
- Verbal communication
- Emotional Support
- Confidence Building
- Activity-Based Learning
- Daily Living Support
- Care Plan Implementation
References
1. James Mulhern, journeyman at Omega Drywall
Phone: (647) 787-1540
Email: j.mulhern86@gmail.com
2. Katie Ketchum, admissions director at Toronto Waldorf School
Phone: (647) 523-8118
Email: katie.ketchum@gmail.com
3. Brook Scott, farmers market manager at Village Market
Phone: (647) 898-6274
Email: mgrvillagemarket@gmail.com
Availability
- Flexible.
Language
- English
- Farsi
Timeline
PSW
Sukaina Dizzazo
01.2024 - 10.2025
Catering Staff Member
Tabriz Catering
12.2023 - 01.2024
Catering Staff Member
Arezo Catering
11.2023 - 12.2023
Private Housekeeper and house cleaner
Massara
09.2023 - 11.2023
Retail Sales Associate
Bianca Shoes Store
04.2023 - 09.2023
Math Teacher
Pamir high school
02.2020 - 01.2021
High School Diploma -
Emery Adult Learning Centre
High School Diploma -
Pamir High School