Summary
Overview
Work History
Education
Skills
Timeline
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Fatima Piceno Castro

Moreno Valley

Summary

Results-driven professional with a background in customer service and team leadership. Skilled in inventory management and bilingual communication, poised to enhance customer satisfaction and operational success.

Overview

2
2
years of professional experience

Work History

Barista

Madres Brunch
Riverside
02.2026 - Current
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Shift Supervisor

Miguel's JR
Ontario
02.2024 - 02.2026
  • Supervised daily operations ensuring efficient workflow and high-quality service.
  • Assisted in inventory management, tracking supplies and ordering as needed.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.

Education

Associate Degree - Medical Assisting

Platt College
Riverside
05-2027

High School Diploma -

John W North High School
Riverside
05-2023

Skills

  • Customer service
  • Fluent in English & Spanish
  • Team collaboration
  • Inventory management
  • Time management
  • Team leadership

Timeline

Barista

Madres Brunch
02.2026 - Current

Shift Supervisor

Miguel's JR
02.2024 - 02.2026

Associate Degree - Medical Assisting

Platt College

High School Diploma -

John W North High School
Fatima Piceno Castro